Sales Operations Analyst (12 months Contract)

This role is responsible for the end-to-end administration and governance of sales incentive compensation programs, ensuring accurate, timely, and compliant commission processing. The incumbent serves as the primary owner of sales incentives operations, partnering closely with Sales, Finance, HR, and Sales Operations to deliver reliable incentive payouts, maintain data integrity, and provide actionable performance insights. In addition to compensation administration, the role supports key Sales Operations activities including sales forecasting, business performance reporting, and operational review cadences.

Key responsibilities

• Own the end-to-end commission cycle (monthly/quarterly) including accrual calculations to ensure accurate and timely payout processing
• Interpret and apply complex commission plans, including crediting rules, adjustments, and exceptions
• Validate and reconcile sales data across Salesforce/CRM and finance systems prior to payout approval
• Manage commission statements and provide transparency into earnings and calculations
• Develop dashboards and reports on sales performance, quota attainment, and commission payouts
• Reconcile commission data against financial results to ensure consistency and audit readiness
• Ensure data integrity and consistency across CRM, compensation systems, and financial data sources
• Establish robust validation checks, audit processes, and reconciliation controls
• Maintain documentation for commission plans, sales crediting rules, and calculation methodologies

Requirements

• Bachelor's degree in finance, Accounting, Business, or related field
• Minimum 5 years of experience in sales compensation, finance, sales operations, or data analytics
• Advanced Excel skills (modeling, complex formulas, large dataset handling)
• Working proficiency in BI tools for dashboarding and reporting
• Strong understanding of financial processes (accruals, reconciliation, close cycles)
• Singaporeans only