Sales Operations Analyst

该职位来源于猎聘 1. Job Responsibilities

As a core support role for the sales team, you will leverage data-driven methods to optimize sales processes, improve operational efficiency, and drive performance growth. Main responsibilities include: 1) Collect, clean and analyze sales data, and regularly output visual reports (such as sales trends, conversion rates, customer profiles, etc.) to provide decision support for management; identify business growth points or potential risks through data mining and make actionable recommendations. 2) Assist in formulating annual/quarterly sales targets, budgets and resource allocation plans, monitor implementation and adjust dynamically. 3) Combine historical data with market trends to forecast sales demand and collaborate with the supply chain team to optimize inventory (avoid out-of-stock or overstock). 4) Diagnose existing sales process bottlenecks, design and implement improvement plans, and improve collaborative efficiency; lead the maintenance and upgrade of the CRM system to ensure data accuracy and functional adaptation to business needs.

• Cooperate with the Marketing Team to analyze the ROI of marketing activities and align sales strategies accordingly; provide tools, templates and training support for the sales team. 2. Job Requirements 1）

Bachelor’s degree or above, major in business analysis, marketing, statistics, etc. is preferred. 2） More than 2 years of experience in sales operations or business analysis, proficient in using CRM systems and data analysis tools, such as Power BI/Tableau, SQL or Python basics. 3） Ability to extract key conclusions from complex data, with experience in cost-benefit analysis or predictive modeling is preferred. 4） Clear logic, excellent cross-departmental communication skills, able to quickly understand business pain points and actively promote solutions. 一、 岗位职责

作为销售团队的核心支持角色，您将通过数据驱动的方法优化销售流程、提升运营效率，并推动业绩增长。主要职责包括：

• 收集、清洗并分析销售数据，定期输出可视化报告（如销售趋势、转化率、客户画像等），为管理层提供决策支持；通过数据挖掘识别业务增长点或潜在风险，提出可行性建议。
• 协助制定年度/季度销售目标、预算及资源配置方案，监控执行情况并动态调整； 3. 结合历史数据与市场动态，预测销售需求并协同供应链团队优化库存（避免缺货或积压）。
• 诊断现有销售流程瓶颈，设计并落地改进方案，提升协同效率；主导CRM系统的维护与升级，确保数据准确性和功能适配业务需求。
• 联动市场部，分析营销活动ROI并反馈至销售策略；为销售团队提供工具、模板及培训支持。

二、任职要求 1. 本科及以上学历，商业分析、市场营销、统计学等相关专业优先。

• 2年以上销售运营或商业分析工作经验，熟练使用CRM系统和数据分析工具，如：Power BI/Tableau、SQL或Python基础。
• 能从复杂数据中提炼关键结论，具备成本收益分析或预测建模经验者优先。
• 逻辑清晰，出色的跨部门沟通能力，能快速理解业务痛点并积极推动解决。