Sales Operations Analyst

Who you are

• 4 years work experience in Sales, Sales Operations, Strategy, FP&A, Management Consulting, or similar field in SaaS organizations with strong exposure to go-to-market strategy
• Proven ability to structure complex problems, develop solutions, and craft recommendations and results into easily digestible messages, communications, and executive presentations
• Experience forecasting bookings, rep attainment, and generally building complex and dynamic models for scenario planning
• Excellent communication and engagement skills
• Highly collaborative style and the ability to adjust on the fly to new demands with a sense of urgency
• Ability to thrive in a fast paced start-up environment
• Experience with the Salesforce.com platform
• Power user proficiency with the MS Office suite (especially MS Excel and MS Powerpoint)
• Familiarity with reporting and business intelligence tools (especially Tableau)
• Experience supporting Public Sector leaders and market
• Big 4 consulting experience
• Understanding of Channel or Resellers, MSP or FSI companies and how they operate in the space

What the job involves

• To support our growth and enable us to scale efficiently, we are seeking an outstanding entry level Sales Ops Professional to drive all sales strategy, planning, reporting, and analysis efforts for our US Public Sector Civilian and SLED Sales Areas
• In addition, this role will also work cross functionally to help support our Sales Development, Sales Engineering and overlay sales organizations
• This role will provide the analysis needed to evolve our understanding of our pipeline dynamics and conversion rates; from the very top of the sales funnel all the way through to bookings
• They will work very closely with Marketing, Finance, and Sales Strategy to provide targets and recommendations that help align cross functional teams towards our company’s growth objectives while developing early warning indicators to track progress
• Responsible for providing strategic, operational, and tactical support to multiple sales leaders across the Public Sector Geo
• Own all monthly sales pipeline related KPIs (e.g. website visits, contacts, leads, opportunities, conversion rates, won/loss analysis, etc)
• Drive the pipeline budget and forecast, along with monthly actual to plan variance analysis to provide an understanding of the deltas and drivers
• Support territory carving and GTM resource planning to optimize our coverage model across top markets and our incentive comp strategy across all GTM roles
• Implement early warning systems to help proactively manage the growth of the business (i.e. customer churn, pipeline, conversions, pricing, etc.)
• Work cross-functionally with Area Vice Presidents, Finance, and our Marketing teams to help identify areas of concern (e.g. lack of pipeline to support growth) and both short term and long term initiatives to address them
• Drive critical initiatives including capacity planning, pipeline management and country- specific go-to-market plans. Work cross-functionally to develop growth plans for new geographies and market segments
• Support our overlay sales teams to continuously evolve our resourcing model

Benefits

• Toast to your health: Fully paid health coverage for you and your family, in many locations.
• Craft your calendar: Flexible location and schedule for most roles.
• Create space for you: Distributed by design workforce, plus generous number of vacation days each year.
• Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.
• Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about.
• Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).