IDC Market Research (M) Sdn Bhd
Sales Operations Analyst
Skills
18 days ago
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Important information
Contract type:
Permanent
Salary:
MYR 78,000 – MYR 102,000 / year
Location:
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work mode:
Hybrid
Published on:
7 October 2026
What they need
About the role
Join the high-performing APAC Sales Operations team and play a critical role in supporting sales leadership through data-driven insights, business planning, forecasting, and strategic sales programs. As a Sales Operations Analyst, you will partner closely with Sales Leaders across Asia Pacific to identify risks, uncover growth opportunities, and provide actionable recommendations that drive business outcomes. This role offers exposure to executive stakeholders, regional business reviews, forecasting processes, pipeline management, and high-impact sales initiatives.
Key responsibilities
- Partner with Sales Leaders across Asia Pacific to provide analytical support, business insights, and recommendations for forecasting, pipeline management, territory planning, and business reviews.
- Develop executive-ready reports, dashboards, presentations, and commentary that highlight key trends, risks, opportunities, and actions required to achieve business objectives.
- Perform ad hoc analysis and respond to leadership requests within tight timelines, leveraging multiple data sources to support strategic business decisions.
- Manage and support key Sales Operations programs, including forecast reviews, pipeline reviews, quarterly business reviews, month-end reporting, sales performance tracking, and strategic planning initiatives.
- Build and maintain dashboards, scorecards, forecasts, and analytical models that provide visibility into pipeline health, revenue performance, customer trends, sales productivity, and business outcomes.
- Drive data quality, compliance, and governance standards across Salesforce CRM and other business systems to ensure accurate reporting and reliable decision-making.
- Collaborate cross-functionally with Sales, Finance, Human Resources, Marketing, Product, and other business teams to support operational excellence and business growth initiatives.
About you
- Bachelor's degree in Business, Finance, Economics, Data Analytics, Statistics, or a related field.
- 2-5 years of experience in Sales Operations, Revenue Operations, Business Analytics, Financial Analysis, or similar analytical roles.
- Advanced proficiency in Microsoft Excel (PivotTables, lookup functions, analytical modeling), Salesforce CRM, and reporting or visualization platforms such as Power BI or Tableau.
- Strong analytical, reporting, and problem-solving capabilities.
- Ability to translate complex data into clear business insights, recommendations, and executive-level communications.
- Strong presentation, written, and verbal communication skills.
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