Iwatech Service & Sales (S) Pte Ltd
Sales Operations Analyst
Skills
19 days ago
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Important information
Contract type:
Permanent, Freelance / Contract
Work mode:
Onsite
Published on:
7 October 2026
What they need
Job post summary
Date posted: October 7, 2026
Pay: SGD 5,500.00 – SGD 9,000.00 per month
Job description:
Job Overview We are looking for a Sales Operations Analyst to coordinate and manage revenue tracking pipelines, data optimization frameworks, and operational sales metrics from planning through completion. This role will work closely with corporate marketing divisions, technical consultants, CRM engineering teams, account managers, and cross-functional project stakeholders to ensure commercial sales architectures are delivered according to agreed schedules, performance data requirements, quality standards, and organizational growth objectives.
Key Responsibilities
- Manage and coordinate business reporting systems, commercial tracking programs, and sales pipeline optimization workflows from planning through execution.
- Develop project schedules, account data baselines, forecasting performance milestones, and CRM infrastructure implementation plans.
- Coordinate closely with product management, commercial marketing, back-office finance, and technical platform database teams.
- Monitor project progress, client acquisition costs, revenue data tracking timelines, and key sales operational deliverables.
- Coordinate with internal clients, commercial strategy consultants, global vendor suppliers, and cross-functional corporate stakeholders.
- Review project requirements, technical data specifications, customized solution proposals, billing parameters, and CRM contract terms.
- Support procurement and coordination of data visualization software licenses, analytical dashboard resources, and internal tracking utilities.
- Monitor installation, software pipeline integration testing, reporting database commissioning, and solution onboarding activities.
- Identify project risks, pipeline reporting gaps, data stream bottlenecks, and potential tracking delays and coordinate appropriate solutions.
- Conduct project meetings and prepare market diagnostic updates, sales velocity dashboards, and executive management reports.
- Ensure project activities are carried out in accordance with relevant fair data processing practices, internal governance rules, and local privacy mandates (such as PDPA).
- Maintain accurate project documentation, interaction archives, CRM dataset logs, and transaction metric files throughout the asset lifecycle.
- Support improvements to predictive forecasting models, multi-disciplinary reporting coordination, and operational data workflows.
Requirements
- Diploma or Degree in Business Administration, Data Analytics, Finance, Statistics, Information Systems, or a related quantitative technical field.
- Experience in sales operations analysis, corporate business development pipelines, CRM system administration, or related commercial consulting industries.
- Good understanding of pipeline performance mapping, data structuring, forecasting schedules, and technical cross-functional coordination methods.
- Familiarity with enterprise CRM ecosystems (e.g., Salesforce, HubSpot), modern data visualization software (e.g., Tableau, PowerBI), or advanced spreadsheet engines will be an advantage.
- Strong project coordination, communication, relationship alignment, and stakeholder management skills under performance schedules.
- Good analytical, quantitative data troubleshooting, and systematic problem-solving abilities.
- Able to manage multiple technical data tracking activities simultaneously and work according to tight, agreed project timelines.
- Proficiency in Microsoft Office (advanced Excel), common pipeline dashboards, and cloud-based communication tools.
- Experience working with corporate executives, external data suppliers, regional procurement advisors, or multi-disciplinary strategy crews will be an advantage.
Pay: $5,500.00 - $9,000.00 per month
Work Location: In person
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