Sales Operations & Administration Coordinator

About the role

12-Month Maternity Leave Contract | 3 Days Per Week | Glossodia

Keyline Property Group is seeking an organised, proactive and personable Sales Operations & Administration Coordinator to join our team at the Jacaranda Sales & Information Centre in Glossodia.

This is a 12-month maternity leave cover position, with the successful candidate ideally commencing in October or November 2026 to allow for a comprehensive training and handover period before the current team member commences maternity leave in early 2027. This is a 12-month maternity leave cover position working as a Sales Operations & Administration Coordinator at the Jacaranda Sales & Information Centre in Glossodia. The role works Monday, Thursday and Friday, approximately 10:00am–5:00pm, and is an important support role across sales administration, CRM management, reporting, contracts and the day-to-day operation of the sales suite. This is a varied position suited to someone who enjoys being across the detail, keeping a team organised and stepping in wherever needed. You'll work closely with sales consultants and management team while helping ensure purchasers receive a professional and seamless experience throughout their buying journey.

Key responsibilities

• Managing the day-to-day presentation and smooth operation of the Sales & Information Centre
• Monitoring office cleanliness, presentation and office supplies
• Preparing and maintaining sales merchandise and marketing collateral
• Monitoring sales display screens, digital content and the 3D project model to ensure all information is accurate and up to date
• Monitoring and managing enquiries received through the main Jacaranda email inbox
• Supporting the sales team with incoming enquiries, database calls and purchaser follow-up where required
• Monitoring CRM activity to ensure enquiries are being contacted and database records remain accurate and clean
• Assisting the sales team to stay on track with outstanding actions and client follow-up
• Preparing agendas for fortnightly sales meetings and taking detailed meeting minutes, circulating notes and following up action items
• Preparing and presenting fortnightly market report, including monitoring current property listings and relevant market activity

About you

• Exceptionally organised with strong attention to detail
• Proactive and comfortable taking ownership of tasks
• Confident following up others and keeping a team accountable to deadlines and action items
• Professional and personable when communicating with purchasers, builders, solicitors and other stakeholders
• Comfortable managing multiple priorities in a busy sales environment
• Confident using CRM systems, Microsoft Outlook, Word and Excel
• A strong written communicator who can prepare professional meeting notes, reports and correspondence
• Comfortable learning new systems and processes
• Someone who takes pride in keeping systems, records and processes accurate
• Experience within real estate, property development, conveyancing, sales administration or a similar client-focused environment would be highly regarded.

About us

Keyline Property Group is a family-owned property sales business specialising in new residential developments. This role will be based at the Jacaranda Sales & Information Centre in Glossodia, working alongside a small and collaborative team representing one of the Hawkesbury region's major new residential communities. We value people who bring care, drive and energy to their work and who take pride in creating a professional experience for both our clients and our team.