Sales Operations & Enablement Manager

Job summary

The Sales Operations & Enablement Manager will play a pivotal role in optimizing our commercial engine by streamlining workflows, managing CRM infrastructure, and driving sales productivity. By bridging the gap between data-driven insights and frontline execution, this role directly influences our ability to scale cross-border payment operations across the African market.

Min Qualification: Degree Experience Level: Mid level Experience Length: 4 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Nigeria

Job descriptions & requirements

Responsibilities:

• Administer and optimize the CRM platform, designing complex workflows, sales stages, and custom dashboards to ensure full pipeline visibility and accurate lead management.
• Translate raw sales data into actionable business intelligence using advanced Excel or Google Sheets modeling to inform leadership strategy and resource allocation.
• Develop and execute comprehensive sales enablement materials and training programs that standardize processes and drive adoption of best practices across the commercial team.
• Manage end-to-end sales forecasting and conversion tracking, ensuring data integrity across the sales lifecycle from lead generation to customer acquisition.
• Orchestrate cross-departmental collaboration with treasury, compliance, and account management to streamline account handovers and maintain operational consistency.
• Enforce operating standards and monitor pipeline discipline to ensure high-quality lead conversion and alignment with corporate revenue objectives.

Requirements:

• A minimum of 3-5 years of direct experience in sales operations, revenue operations, or sales enablement roles, with a proven track record of driving process efficiency.
• Expert-level proficiency in CRM administration, including technical management of sales pipelines, reporting, and automated workflow design.
• Advanced analytical capabilities with documented experience using Microsoft Excel or Google Sheets to develop complex models and business insights.
• Demonstrated experience collaborating across multiple functions—such as compliance, finance, or operations—to improve business outcomes, ideally within the fintech or B2B payments sector.
• Strong organizational skills with the ability to manage competing priorities in a hybrid work environment while handling occasional travel as business needs dictate.
• Excellent verbal and written communication skills, with the authority to influence stakeholders and enforce operational protocols across commercial teams.

What We Offer:

• Remuneration: NGN 500,000 - 750,000 Monthly
• A hybrid working model designed to balance collaborative office efforts with personal flexibility.
• Professional development opportunities within a fast-growing, innovative fintech environment.
• The opportunity to shape the operational infrastructure of a company facilitating global trade across Africa.