Sales Operations and Enablement Manager

Hiring: Sales Operations & Enablement Manager

Location: Lagos

Job mode: Hybrid

We're looking for a Sales Operations & Enablement Manager to own the tools, workflows, reporting, and operating discipline behind our sales process — ensuring it's implemented, followed, and accurately reflected in our systems.

What You'll Do:

✅ Implement and maintain the sales process — clear workflows, required info, and exit criteria for each stage

✅ Own the CRM and sales tools — stages, fields, ownership, dashboards, and reports

✅ Drive process adoption across SDRs, Sales Executives, and Account Managers

✅ Maintain pipeline discipline — flag stale leads, overdue follow-ups, and incomplete records

✅ Develop regular sales reporting on activity, opportunities, onboarding, and pipeline performance

✅ Turn sales data into actionable insights — conversion gaps, bottlenecks, drop-off points

✅ Support sales forecasting with an accurate view of opportunities and conversion probability

✅ Improve handovers between SDRs, Sales Executives, Compliance, Treasury, and Account Managers

✅ Track customers through onboarding and first transaction, flagging delays and blockers

✅ Maintain sales documentation, training materials, and playbooks

✅ Support performance and incentive reporting with clean, accurate underlying data

What We're Looking For:

3-5 years in sales operations, revenue operations, commercial operations, or sales enablement

Hands-on CRM management experience (workflows, stages, dashboards, reports)

Strong grasp of sales pipelines, lead management, conversion tracking, and forecasting

Strong analytical skills — able to turn data into practical business insights

Advanced nced Google Sheets or Excel proficiency

Highly organized, detail-oriented, and able to juggle multiple priorities

Confident communicator, able to establish and enforce operating standards

Exerience building sales processes, SOPs, or playbooks

Comortable working across sales, account management, compliance, treasury, and ops

Fintech, payments, banking, FX, logistics, trade, or B2B sales ops experience is a plus

Understanding of cross-border payments or international trade is a strong advantage

Why Join us?

Be part of a fast-growing cross-border payments company

Work closely with sales, treasury, ops, and compliance teams

Gain hands-on exposure to fintech, FX, and commercial operations

Interested? Send CV to [email protected] using the job title as subject of email

Pay: ₦500,000.00 - ₦750,000.00 per month

Work Location: In person