Sales Operations & Marketing Administration Executive (Contract)

About the Role

Kick-start or grow your career in the IT software industry with a role that combines sales operations, customer and partner coordination, maintenance renewals, and marketing support.

You will help ensure that orders, documentation, billing, delivery, reporting, and partner activities run smoothly while working closely with customers, business partners, and cross-functional teams.

Key Responsibilities

Sales Operations & Administration

• Manage sales orders, purchase orders, system entries, and related documentation.
• Prepare quotations, invoices, receipts, and other sales-related documents.
• Monitor order progress and coordinate with internal teams to ensure smooth and timely order execution.
• Follow up on delivery schedules and coordinate with Logistics to support timely product or service delivery.
• Maintain accurate and organized sales records and supporting documents.
• Provide general administrative support to the sales team as assigned.

Billing, Payment & Renewal Support

• Coordinate billing and invoicing processes with Finance & Accounting and relevant internal teams.
• Follow up on payment status and support payment confirmation with customers and business partners.
• Communicate with customers and partners to resolve documentation or payment-related matters.
• Prepare and coordinate maintenance renewal quotations.
• Monitor renewal schedules and support timely order entry, invoicing, and documentation.

Sales Reporting, Marketing & Lead Coordination

• Collect and consolidate sales data and support the preparation of monthly sales reports.
• Assist with the preliminary analysis of sales figures and maintain updated tracking records.
• Support partner marketing activities, including events, campaigns, and follow-up activities.
• Liaise with business partners and internal stakeholders to ensure smooth execution of marketing initiatives.
• Track leads generated from events, marketing activities, and business partners.
• Coordinate qualified leads with the relevant partners or sales representatives and maintain accurate lead records.

Qualifications

• Diploma or Bachelor’s degree in Business Administration, Marketing, Management, or a related field.
• Fresh graduates or candidates with 1 to 2 years of experience in sales administration, business coordination, or a related role are welcome.
• Good command of written and spoken Business English.
• Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word.
• Strong communication, coordination, organizational, and interpersonal skills.
• Detail-oriented with a high level of accuracy.
• Proactive, adaptable, and able to manage multiple tasks effectively.
• Collaborative and service-minded, with a willingness to learn and develop.
• Experience in a multinational company, IT software business, or partner-based environment would be an advantage.

Why Join This Role?

• Gain hands-on exposure to end-to-end sales operations and partner business processes.
• Build experience across customer coordination, reporting, maintenance renewals, and marketing activities.
• Develop your career in an international and collaborative business environment.

Employment Details

• Employment Type: Fixed-term contract

• Function: Sales Operations & Marketing Administration

• Business Area: JP1 Software and Partner Business

Ready to Apply?

If you are organized, eager to learn, and enjoy coordinating with customers, business partners, and internal teams, we would be pleased to hear from you.