Sales Operations Assistant

Pay: $28.85 per hour

Location: Syracuse, New York

About DIME:

DIME is crushing it in the cannabis world—and we’re just getting started! We’re all about high-quality products, killer experiences, and building a team of passionate people who want to make an impact. If you thrive in a fast-paced environment, love keeping operations running smoothly, and want to support a growing sales team, we want you on our squad.

What You’ll Be Doing:

• Schedule, track, and manage orders through final delivery, making timely adjustments as required.
• Monitor and replenish office supply inventory as needed.
• Act as the local point of contact for local manufacturing partners in Syracuse.
• Perform weekly fleet/vehicle inspections.
• Participate in bi-monthly facility check-ins with headquarters.
• Assist with local inventory and merchandise distribution needs.
• Proactively flagging and following through on delivery delays, inventory discrepancies, and pending credits, while keeping the sales team updated until everything is resolved
• Maintain and update daily inventory logs; issue daily inventory reports to inform team priorities for upcoming POs.
• Generate and distribute accounting reports to ensure alignment with HQ financial records.
• Process order credits and submit credit documentation for prompt approval.
• Provide ongoing operational support to the sales team to facilitate smooth workflow.
• Serve as the primary liaison between internal teams and systems, with external partner, Nabis.

Who You Are:

• Previous cannabis industry experience is a big plus.
• Highly organized, detail-oriented, and able to juggle multiple priorities.
• Tech-savvy with Google Suite, Microsoft Office, Nabis, CRM or sales tools.
• Self-starter who thrives independently and in a team.
• Excellent communicator with a can-do attitude.

Why You’ll Love Working Here:

• $28.85/hr with competitive health and wellness benefits.
• Opportunities for growth in a booming industry and state.
• Be part of a passionate, fast-moving team making an impact every day.
• Support operations, sales, and inventory at a company that’s growing fast—you’ll see the results of your work firsthand.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person