Sales Operations Associate (Order Processing)

The Role

You will be a key member of a dynamic team. As part of this position, you will take ownership of order processing and deliver strong administrative support to subsidiaries and business partners serving ASEAN, South Asia, and India.

Key Responsibilities

• Ensure accurate and timely processing of customer orders from distributors and subsidiaries.
• Check LC copy and advise customer for LC discrepancies.
• Coordinate with Shipping Documentation team to arrange shipment with handover of accurate documentations and information once customer confirms for shipment.
• Advise distributors and subsidiaries on stock availability.
• Prepare commission note.
• Create new account codes in system for new customers.
• Build and maintain relationships with distributors and subsidiaries.

Key Competencies and Requirements

• Diploma in Business, Logistics, Trade Finance, Supply Chain Management or any discipline.
• At least three years of working experience in order processing, shipping and trade documentations in any industry.
• Knowledge of International trade Incoterms, trade finance instruments such as Letter of Credit (LC), Documents Against Payment (D/P), Documents Against Acceptance (D/A) and Bank Guarantee (BG) is preferred.
• Familiar with ERP system such as SAP, Oracle or similar is preferred.
• Computer literacy in MS Office 365 tools such as Outlook, Teams, Sharepoint, Words, Excel.
• Excellent organizational and time management skills are highly desirable.
• Good inter-personal communication skills.

We regret that only shortlisted candidates will be contacted.