Sales Operations Coordinator

About the role

You'll be the operational backbone of the commercial team, owning the administrative engine that allows Account Managers to focus on selling, not paperwork. This is a mid-to-senior level, highly structured, detail-critical role for someone with solid experience in sales operations, commercial administration, deal desk, or a similar environment. You should be comfortable taking ownership of processes, coordinating across multiple teams, managing several priorities at once, and proactively identifying gaps before they become problems.

Key responsibilities

• Own deal administration end-to-end: deal requests, offer updates, contract/IO admin, and onboarding documentation
• Coordinate with Operations and Product to track implementation and delivery against sold commitments
• Handle brief, transactional account-detail requests
• Manage KYC and onboarding processes, ensuring all required information is complete and accurate
• Coordinate banner, asset, and implementation requests with internal teams through to delivery
• Manage invoicing administration and follow up on outstanding payments or documentation gaps
• Track and relay compliance-related updates to the relevant internal teams and follow through until resolved
• Maintain CRM data accuracy and ensure pipeline and deal information is current and reliable
• Proactively flag missing, inconsistent, or outdated information

About you

• 3+ years of experience in Sales Operations, Commercial Operations, Deal Desk, Financial Services, or Commercial Administration
• B2B or B2C commercial experience is required
• Exceptional organisational skills and meticulous attention to detail
• Strong written communication and ability to coordinate across multiple teams
• Ability to manage multiple deals/processes simultaneously without losing track of details
• Comfortable working independently and taking ownership of process quality
• A naturally inquisitive mindset, someone who asks questions when something looks off
• Experience with KYC, onboarding, invoicing, contracts, or CRM is a strong advantage
• iGaming or affiliate marketing experience is a plus, but not required