Sales Operations Coordinator

This role is to support stronger alignment across Sales, Management, and our Developer relationships:

Expanded Role Responsibilities

Sales Operations Coordination

• Continue coordinating across multiple sales teams, Sales Directors, and relevant departments to ensure smooth and structured operations
• Maintain oversight of key sales processes, documentation, and workflows linked to active projects and developer requirements
• Pipeline tracking and data readiness
• Ensure reporting, scheduling, and cross-team communication remain timely, accurate, and consistent

Launch & Event Management

• Lead the operational planning and execution of launches, key activations — including organization of inventory, communication, and documentation
• Maintain updated records of developer payments, unit allocations, and cancellations for full transparency
• Plan, prepare, and manage all roadshows, activations, open houses, and sales-related events, including:
• Venue and logistics arrangements
• Pre- and post-sales operational support (excluding booking)
• Maintain and circulate the launch calendar in advance to HR, CEO, and Marketing to ensure full coordination

Developer Relationship Alignment

• Strengthen operational coordination with developers, including:
• Scheduling and managing presentations and briefings
• Ensuring updated sales materials and communication reach the team
• Support consistent follow-ups and maintain clear communication channels across stakeholders

Data, CRM & Pipeline Management

• Own the accuracy of launch data, project status, and documentation within CRM
• Ensure developer pipeline updates and collection tracking are timely and complete
• Provide management-friendly reporting dashboards as required

Agent Support & Sales Enablement

• Continue providing one-on-one operational support to agents in identifying suitable project matches for their clients
• Ensure agents have full access to updated inventory, pricing, and marketing materials

General Expectations

• Maintain exceptional organizational oversight and proactive communication
• Anticipate operational needs and ensure readiness ahead of key sales activities
• Uphold consistency and efficiency across all assigned responsibilities