Sales Operations Coordinator

We're Hiring!

Join us in driving smooth sales operations for Thailand’s electrical testing industry.

Opening positions: 1

Location: Chatuchak, Bangkok

Sales Operations Coordinator

As a Sales Operations Coordinator, you will play a key role in keeping our sales operations running smoothly from order to delivery and collection. You will coordinate closely with Sales Engineers, customers, suppliers, logistics partners, and the Finance team to ensure every order is processed accurately, delivered on time, and properly closed.

How you’ll make an impact

• Order Management: Coordinate sales orders from purchase order confirmation through product preparation, delivery, invoicing, and order completion, ensuring all information and documentation are accurate and up to date.
• Customer Coordination: Communicate with customers to confirm order details, delivery schedules, required documents, and delivery arrangements, providing timely updates throughout the process.
• Supplier & Principal Coordination: Work closely with overseas manufacturers, suppliers, and principals to coordinate product availability, shipment schedules, order status, and required documentation.
• Clearing & Shipping Coordination: Coordinate with shipping agents and customs-clearance partners to ensure imported products are cleared efficiently and delivered according to the agreed schedule.
• Delivery Management: Arrange and coordinate product deliveries with customers, warehouse teams, and logistics providers, ensuring the right products reach the right customer at the right time.
• Invoicing & Billing: Prepare and coordinate invoices, billing documents, and supporting documentation accurately and on schedule in accordance with customer and company requirements.
• Collection Coordination: Coordinate with customers and the Finance team on billing and payment follow-up, ensuring outstanding receivables are properly tracked and followed through.
• Sales Support & Administration: Maintain accurate order records, sales documentation, and operational data while providing timely support to Sales Engineers so they can remain focused on customer development and revenue growth.
• Cross-Functional Collaboration: Work closely with Sales, Application Engineering, Finance, Warehouse, and Logistics teams to resolve operational issues and ensure a smooth end-to-end customer experience.
• Government Bidding Support: Support Sales Engineers with government tenders, bidding documents, deadlines, and submission requirements.

Your professional profile

• Education: Bachelor's degree in Business Administration, Logistics, Supply Chain, Accounting, or a related field. New graduates are welcome to apply.
• Experience: 0–3+ years in sales coordination, sales administration, order management, logistics, import/export, or a related role. Relevant internship experience is considered an advantage.
• Operational Excellence: Strong attention to detail with the ability to manage multiple tasks, documents, deadlines, and stakeholders accurately and systematically.
• Communication: Good coordination and communication skills, with the confidence to work effectively with customers, suppliers, logistics partners, and internal teams.
• Learning & Problem Solving: A proactive learner who is willing to understand new products, systems, and processes, takes ownership of issues, and follows through to completion.
• Customer Focus: A strong service mindset with a commitment to providing responsive support and ensuring a smooth customer experience from order to delivery and payment.
• Technology & Data: Comfortable using Microsoft Excel, digital tools, and business systems, with an interest in learning new tools and improving work processes.

About the Company

Test Instrument Engineering Co., Ltd. (TIEC), established in 2004, specializes in the import and distribution of electrical and electronic testing and measuring instruments, delivering advanced solutions for testing, diagnostics, and quality control in power utilities and industrial applications. As the authorized distributor of Megger, Fluke, Kikusui, and other leading brands in Thailand, we offer power network testing, diagnostic, and fault location systems, as well as specialized Megger and PD Diagnostic solutions for transformers, GIS, motors, generators, and underground cables, supported by professional on-site PD testing services.