Sales Operations Coordinator

Position Summary

The Sales Operations Coordinator provides administrative and operational support by coordinating & processing customer orders, maintaining sales records, preparing reports, and supporting day-to-day sales activities. This role also provides administrative support to Leadership and assists with general office operations as needed.

This is a part-time position working 4 hours / day Monday - Friday.

Essential Duties & Responsibilities

• Coordinate and support day-to-day sales activities and customer requests.
• Process customer orders, quotations, and sales-related documentation.
• Maintain customer records, pricing, and CRM/ERP data.
• Prepare sales reports, dashboards, and other business analytics.
• Coordinate customer communications and provide order status updates.
• Support new customer setup and maintain sales documentation.
• Assist with sales presentations, proposals, and marketing materials.
• Prepare correspondence, reports, and other business documents.
• Support trade shows, customer visits, and sales events.
• Assist with general office administrative functions as needed.
• Perform other duties as assigned.

Qualifications

• Associate's degree or equivalent experience preferred.
• 3+ years of experience in sales coordination, sales support, or customer service.
• Proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint, Adobe).
• Experience with CRM and ERP systems preferred.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple priorities and maintain accuracy.
• Manufacturing experience preferred.