Sales Operations Executive

About the role

Join the Team Behind Winning Commercial Projects. LEDtronics is an established LED display engineering and solutions company specialising in commercial, retail, architectural façade, outdoor and public-space LED display projects. We are looking for a highly organised Sales Operations Executive to support our sales team by managing quotations, tenders, CRM, reports and customer coordination. This role is ideal for someone who enjoys Excel, systems, accuracy and working in a fast-paced project environment.

Key responsibilities

• Prepare professional quotations, costing sheets and commercial proposals.
• Coordinate tender submissions and compile technical documentation.
• Maintain accurate CRM records, quotation registers and sales pipeline reports.
• Use Microsoft Excel extensively for pricing analysis, GP calculations and dashboards.
• Track customer enquiries and ensure timely follow-up by the sales team.
• Prepare weekly sales reports, KPI dashboards and management summaries.
• Coordinate meetings, project handovers and customer documentation.
• Liaise with Project, Engineering, Procurement and Finance teams to ensure smooth execution.
• Monitor quotation status, project award dates and competitor intelligence.
• Support management with ad-hoc commercial and analytical tasks.

About you

• Diploma or Degree in Business Administration, Engineering, Marketing or related field.
• Excellent Microsoft Excel skills (Pivot Tables, XLOOKUP, formulas and reporting).
• Strong organisational skills and attention to detail.
• Experience in sales administration, tender coordination or project support is an advantage.
• Comfortable handling multiple deadlines and a fast-moving workload.
• Strong written English and Bahasa Malaysia communication.
• Proactive, resourceful and able to work independently.
• Experience with CRM systems and Microsoft Office 365 preferred.
• AI productivity tools (ChatGPT, Copilot or similar) are an advantage.

About us

LEDtronics is an established LED display engineering and solutions company specialising in commercial, retail, architectural façade, outdoor and public-space LED display projects.