Sales Operations Executive

The Odyssey BD is looking for a motivated and customer-focused Executive – Sales & Operations to join our team. Fresh graduates with strong communication and sales skills are encouraged to apply.

Key Responsibilities

• Handle customer inquiries through phone, WhatsApp, Facebook, email, and other channels.
• Understand clients’ travel requirements and recommend suitable travel solutions.
• Prepare and customize domestic and international holiday packages.
• Assist with flight, hotel, tour, transfer, and visa-related services.
• Prepare quotations and detailed itineraries based on client requirements.
• Follow up with prospective clients and convert inquiries into confirmed bookings.
• Coordinate with hotels, DMCs, airlines, transport providers, and other vendors.
• Maintain accurate client, booking, and follow-up records.
• Provide professional pre-sales and after-sales customer service.
• Work toward individual sales targets and contribute to overall team performance.
• Support day-to-day sales and operational activities as required.

Requirements

• Bachelor’s degree in Tourism & Hospitality Management, Travel & Tourism, Business Administration, Marketing, Management, or a relevant field.
• Fresh graduates are encouraged to apply.
• HSC/A-Level candidates with strong communication and sales skills may also be considered.
• Maximum 1 year of relevant experience.
• Good command of Bangla and functional English.
• Strong communication and interpersonal skills.
• Customer-focused mindset with an interest in sales.
• Ability to communicate professionally through calls, WhatsApp, and email.
• Basic knowledge of MS Office / Google Workspace.
• Strong attention to detail and organizational skills.
• Ability to multitask in a fast-paced environment.
• Willingness to learn about destinations, travel products, pricing, and industry processes.
• Positive attitude, ownership mentality, and willingness to grow with the company.

Skills

• Communication Skills
• Sales Skills
• Customer Service
• English Communication
• WhatsApp Handling
• Facebook Handling
• Email Communication
• Follow-up Skills
• Negotiation Skills
• Customer Relationship Management (CRM).

Additional Preference

Candidates with up to 1 year of experience, particularly in the Travel & Tourism industry , will receive preference.

Office Address:

4th Floor, 47–48 Probal Housing, Adabor, Mohammadpur, Dhaka