Sales Operations Manager

Who you are

• 4-6 years of experience in B2B SaaS or Fintech, with 3+ years in Sales, Revenue, or GTM Operations
• Experience leveraging AI to reimagine how GTM teams operate
• Proven track record of building and scaling efficient sales processes, ideally supporting a mid-market or high-velocity sales motion
• Strong understanding of the full sales lifecycle and GTM operations
• Proficiency with Salesforce and common Sales tech stack tools (e.g., Outreach, Gong, LinkedIn Sales Navigator)
• Exceptional analytical, communication, and stakeholder management skills
• Detail-oriented, data-driven, and comfortable in fast-paced, evolving environments
• Experience with Salesforce administration and GTM data structures
• Collaborative, customer-focused mindset with strong cross-functional partnership skills
• You thrive in fast-paced environments. You are high-intensity and care a lot about what you do, and you're ecstatic to work at a startup
• You are ambitious. You have fun solving problems that others think are impossible
• You are curious. You find joy in learning about AI, technology, and finance
• You are an owner. You are autonomous, self-directed, and comfortable working with ambiguity
• You are collaborative, organized, thoughtful, and kind

What the job involves

• Rogo's Mid-Market segment is one of our fastest-growing pockets of the business, and it needs dedicated operational ownership to keep pace
• We're hiring a Sales Operations Manager, Mid-Market to be the operational backbone for our MM sales organization: 4 sales leaders and their AEs
• You will report to our Director of Sales Operations and own the execution of our Mid-Market sales strategy day to day, from process and territory design to the systems and reporting that keep the segment running efficiently and forecasting accurately
• This is an execution-heavy role
• You will work closely with MM sales leadership to translate strategy into process, keep Salesforce and the broader GTM stack clean and usable, and give leadership the insights they need to run the business
• You'll partner closely with the broader RevOps team to make sure Mid-Market stays aligned with how Rogo runs GTM company-wide
• Sales Strategy & Process Optimization
• Design and optimize scalable sales processes for the Mid-Market and Sales Development teams to improve productivity and performance
• Partner with MM sales leadership to shape segment strategy, forecasting, and sales structure
• Manage Rules of Engagement, territories, account reviews, and Deal Desk operations for Mid-Market
• Work with Sales Development leadership on account assignments, pipeline quality, and pipeline generation targets
• Regularly rebalance books of business across MM AEs to ensure fair routing and lead distribution
• Revenue Operations & Systems
• Oversee all Mid-Market sales data for accuracy, accessibility, and consistency across systems
• Optimize the GTM tech stack (Salesforce, Apollo, Default, Gong, etc.) for the MM motion, and collaborate on new tool deployment and integration
• Build scalable workflows and ensure RevOps infrastructure supports Mid-Market's growth
• Insights, Planning & Reporting
• Maintain dashboards and reporting cadences for Mid-Market performance, pipeline health, and forecasts
• Deliver actionable insights to MM sales leadership and to Sales, Marketing, Product, and Finance leadership more broadly
• Lead Mid-Market sales planning cycles and align data with executive and board-level goals