Sales Operations Manager

Hy-Tek Intralogistics

Job Description

Job Title: Sales Operations Manager

Department: Industrial Equipment

Supervisor: Director of Sales

Essential Duties and Responsibilities:

• Manages the daily operations of sales administration of new, used, rental, and storage & handling products.
• Oversees the resource allocation and workflow of all support activities including order processing, RFP response, data collection, and the preparation of reports to support sales teams.
• Identifies and resolves operational issues.
• May resolve complex customer requests or complaints. May manage the processing of sales incentive or commission programs.
• Responsible for all other duties as assigned.

Knowledge, Skills and Abilities:

• A Bachelor’s degree in business administration, management, or a closely related field is required.
• Minimum 5 years of experience in sales, sales operations, sales analysis, or a related field as an individual contributor.
• 1-3 years experience in management is preferred.
• 2+ years of experience working in the equipment distribution business.
• Well-developed verbal, written, and interpersonal skills with strong organizational, problem solving and time management skills.
• Ability to handle several tasks simultaneously and comfortably in a fast-paced environment.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams, SharePoint).
• Ability to work efficiently and effective independently.

Working Conditions:

• Some local and domestic travel from time to time may be required.
• Occasional weekend and night required as project deems necessary.
• Working in office, warehouse, and a variety of customer facilities may be required.
• Working in a stationary position for an extended period.
• Moving or traversing for an extended period.
• Operating computers for an extended period.
• Possible exposure to noise levels exceeding recommended DBA levels.

***Job requirements listed indicate the minimum level of knowledge, skills, and/or ability necessary to perform the job proficiently. This job description is not an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform other job-related duties as requested by their supervisor, subject to reasonable accommodation. ***