Sales Operations Manager

We’re looking for a high-calibre Sales Operations / Commercial Operations leader to bring structure, accountability, and execution discipline to a growing commercial function.

This is not a coordination role. This is a hands-on operator role where you will own the engine behind sales — ensuring tenders run clean, accounts transition seamlessly, and internal teams deliver on commitments without escalation.

The Role

Reporting to the Sales Director, you will take full ownership of the back-end commercial function, leading a small team while driving alignment across sales, product, procurement, warehouse, and finance.

You will:

• Lead and develop the Sales Support team (3 direct reports)
  Set clear priorities, lift capability, and create a high-accountability environment
• Own end-to-end account management (back-end)
  Contracts, pricing, rebates, onboarding/offboarding, and timelines
• Drive tender and major opportunity execution
  Ensure inputs are accurate, complete, and delivered on time across the business
• Act as the central link across functions
  Align teams and push for delivery — not just pass information along
• Align stock and supply with sales commitments
  Work closely with procurement and warehouse to prevent gaps or overstock
• Build scalable processes and systems
  Standardise workflows, remove inefficiencies, and reduce reliance on individuals

What Success Looks Like

• Sales leadership is free from admin and internal chasing
• Tenders are delivered on time, without last-minute pressure
• Customer onboarding is smooth and frictionless
• Internal teams are aligned before issues impact customers
• The support function is proactive, accountable, and structured

About You

You are a commercial operator, not a task-taker.

• Proven experience in Sales Operations / Commercial Operations leadership
• Comfortable driving outcomes across senior stakeholders
• Strong process mindset with commercial awareness
• Able to challenge, influence, and hold teams accountable
• Proactive, ownership-driven, and not reliant on direction

Why This Role

• Opportunity to build and shape how the function operates
• High-impact role with direct visibility to leadership
• Fast-paced, commercially focused environment
• Ideal for someone who wants to own outcomes, not just activity

Apply

If you’re ready to step into a role where execution, accountability, and commercial thinking matter — apply now.

If you require further information not mentioned above, please contact Caroline Taylor at Logical Executive Solutions on (03) 8620 2807 8620 2807).

Please Note: Only candidates with unrestricted rights to work in Australia will be considered for this position.