Sales Operations Manager, Implementation

For our client, we are seeking a Sales Operations Manager, Implementation to join the team of a leader in the Enterprise Technology space.

This role will support the implementation side of sales operations, helping improve the new customer experience and the internal processes that drive successful onboarding and service delivery. The position will partner closely with Sales Leadership, Services, and cross-functional teams to translate data into action, strengthen business operations, and improve execution across the organization. It is a hands-on opportunity for a self-starter who can balance reporting, process improvement, and strategic coordination in a fast-paced SaaS environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $111,000 – $139,000 annually

Responsibilities

• Identify performance drivers and enhance the new customer experience
• Collaborate with cross-functional teams on strategic project execution
• Manage regular business processes and address deviations from goals
• Serve as a liaison between Services and the broader organization
• Handle ad-hoc reporting using Salesforce and other platforms
• Act as a trusted advisor for sales leadership on business operations
• Optimize workflows to reduce inefficiencies within the Services organization

Qualifications

• 3+ years in Field Sales/Revenue Operations at a high-growth SaaS company
• Exceptional spreadsheet and data management skills
• Experience with Salesforce reports, dashboards, and integrations
• Background in partnering with Sales Leadership on forecasting and project initiatives
• Familiarity with AI-driven tools for enhancing sales efficiency
• Strong self-starter attitude with project ownership
• Ability to manage multiple projects in a fast-paced environment
• Excellent written and verbal communication skills

Benefits

• Health, pharmacy, optical, and dental care benefits
• Paid time off and sick leave
• Short term and long term disability coverage
• Life insurance
• 401k contribution options

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.