Sales Operations-Senior Associate-Pune

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Sales Operations Senior Associate, you will engage with global clients to enhance their customer experience and drive business growth through customer-centric solutions. Within our Technology Consulting practice, you will analyze customer engagement processes, develop sales and service strategies, and provide guidance to improve sales effectiveness and customer satisfaction.

As a Senior Associate, you will focus on building meaningful client connections and developing a deeper understanding of the business context. You will navigate complex situations, mentor junior team members, and maintain professional standards. Your role will involve anticipating client needs and delivering quality solutions, embracing ambiguity, and using these moments as opportunities for growth.

In this role at PwC Acceleration Center India, you will collaborate with clients to optimize sales operations, including sales model design, territory management, and sales technology implementations. Your efforts will contribute to creating connected customer experiences and driving revenue growth.

Responsibilities Candidates should demonstrate substantial experience and/or knowledge in any sector in the following areas:

• Sales Operations
• Sales Strategy
• Sales Enablement
• AI Powered Sales Effectiveness
• Territory management
• Channels Strategy
• Compensation Analysis
• Sales Pipeline Management
• Sales Performance Analysis

What You Must Have

• At least a MBA degree
• At least 4 years of experience
• Oral and written proficiency in English required

What Sets You Apart

Candidates Should Be Able To Demonstrate Extensive Sales Operations And Transformation Consulting Abilities Within a Project Team That Includes The Following

• Sales Process Integration: Support global teams in aligning and integrating core sales activities (e.g., Lead Management, Opportunity Management, Quote Management, Contract Lifecycle Management etc.) to enhance seller efficiency and effectiveness.
• Sales Technology Assessment and Implementation Support: Assist with assessment, requirement gathering, process mapping and solution configuration for CRM and Revenue Ops tools (e.g., Salesforce, Revenue Intelligence, Conversational Intelligence, CPQ platforms), enabling seamless adoption and operational alignment.
• Territory, Coverage & Channel Strategy Design: Assist in designing and optimizing territory models, account segmentation, and channel strategies to drive balanced and scalable coverage.
• Sales Compensation & Incentive Support: Conduct compensation benchmarking, analyze incentive structures, and support implementation of data-driven compensation models aligned to performance goals.
• Sales Enablement & Upskilling: Support the creation of enablement strategies, content development, and rollout of training programs aimed at boosting seller capability and performance.
• Core Consulting Skills: Problem Solving & Critical Thinking, Effective Communication (Verbal and Written), Structured Approach to Business Analysis, Client & Stakeholder Engagement Support, Operational Excellence, Data Interpretation and Visualization, Business Development.