Sales Operations Supervisor

Company Overview: One Park Financial (OPF) is a leading Financial Technology company dedicated to empowering small businesses by connecting them with flexible financing and funding options. Our mission is to provide entrepreneurs with the working capital they need to elevate their businesses. At OPF, we believe in working with high-performing individuals who are ready to play an integral part in our company's expansion — because our success hinges on our people.

Why Join Us? At OPF, we foster a dynamic and inclusive company culture that emphasizes collaboration, innovation, and personal growth. Our team is composed of passionate, driven individuals who are committed to making a difference. Here's what you can expect when you join our team:

• Innovative Environment: Work with cutting-edge technology and be part of a team that is constantly pushing the boundaries of fintech
• Professional Growth: We invest in our employees' growth with continuous learning opportunities, training programs, and career advancement paths
• Supportive Culture: Enjoy a supportive and inclusive work environment where your ideas are valued, and your contributions make a real impact
• Community Focus: Be part of a company that understands the importance of small and mid-sized businesses to their communities and the nation's financial health
• High-Performing Team: Join a team of badasses who are committed to excellence and are integral to our company's expansion and success

The Role One Park Financial is looking for a motivated and experienced Sales Supervisor to lead our dynamic inside sales team. In this role, you will oversee daily operations in our call center, ensuring that the team delivers exceptional service and meets sales targets. Your leadership will be pivotal in driving performance, developing team members, and achieving our business objectives. Responsibilities include managing and coaching the sales team, conducting performance reviews, monitoring call center metrics, and collaborating with other departments to ensure a seamless customer experience.

Requirements

• Minimum of 2+ years of experience in sales, specifically in a call center setting
• Advanced English proficiency
• Experience managing and overseeing the performance of sales teams
• Strong client relationship management skills and inside sales experience
• Ability to develop strategies for identifying and engaging business prospects
• Proven ability to handle multiple priorities while managing confidential information
• Excellent written and verbal communication skills; motivated and results-driven
• Familiarity with sales processes and call center operations, including reporting and performance management

Benefits

• Private medical insurance
• Fun work environment
• Growth Opportunity
• Integration events (Family Day, Happy Hours, etc.)