Sales Processing Staff

About us

American Wire and Cable Co., Inc. is a leading provider of high-quality wire and cable solutions, serving diverse industries with innovative products and exceptional customer service. We are committed to delivering excellence in everything we do, from product quality to customer relationships. Our team is dedicated to supporting our clients with professionalism, reliability, and a customer-first approach. We pride ourselves on fostering a collaborative workplace where employees can grow and contribute meaningfully to our success.

About the role

We are seeking a Sales Processing Staff member to join our dynamic sales administration team in Paranaque City, Metro Manila. This is a full-time position that plays a vital role in ensuring the smooth and efficient processing of sales transactions. As Sales Processing Staff, you will be responsible for managing sales orders, coordinating with various departments, and maintaining accurate records to support our sales operations. This position is essential to our business operations, enabling our sales team to focus on customer relationships whilst ensuring all transactions are processed accurately and promptly.

Key responsibilities

• Processing sales orders and quotations accurately and efficiently from initial request through to completion
• Maintaining detailed records of all sales transactions, orders, and customer communications
• Coordinating with the logistics, warehouse, and accounting departments to ensure timely order fulfilment and invoicing
• Responding to customer inquiries regarding order status, pricing, and delivery schedules
• Preparing and sending order confirmations, invoices, and delivery documentation to clients
• Reconciling discrepancies between orders and shipments, resolving issues as required
• Updating sales databases and CRM systems with accurate and current information
• Supporting the sales team with administrative tasks including data entry, filing, and organisation
• Ensuring compliance with company policies and procedures in all sales processing activities
• Monitoring delivery schedules and following up on outstanding orders to ensure customer satisfaction

What we're looking for

• Bachelor's Degree
• Proven experience in sales administration, order processing, or customer service roles
• Strong proficiency in Microsoft Office applications, particularly Excel and Word
• Experience with CRM systems or sales management software is highly desirable
• Excellent organizational and time management skills with the ability to prioritize multiple tasks
• Attention to detail and accuracy in data entry and record-keeping
• Strong communication skills, both written and verbal, with the ability to interact professionally with colleagues and clients
• Problem-solving abilities and a proactive approach to identifying and resolving issues
• Ability to work independently and as part of a team in a fast-paced environment
• Familiarity with the wire and cable industry or technical products is beneficial

What we offer

• Competitive salary package commensurate with experience and qualifications
• Comprehensive health and wellness benefits including medical coverage
• Opportunities for professional development and skills training to advance your career
• A supportive and collaborative work environment that values employee contributions
• Flexible working arrangements where applicable to promote work-life balance
• Career growth opportunities within a stable and established organization

Apply now

If you meet the above requirements and are interested in joining American Wire and Cable Co., Inc., we encourage you to submit your CV and a cover letter outlining your relevant experience. We look forward to hearing from you and considering your application for this exciting opportunity.