Sales Program Assistant

Who we are:

Superior Glove is a global leader in the design, manufacture and supply of innovative hand and arm protection. For more than 100 years, we’ve been focused on one goal: helping workers get home safe. Today, our global team works across Canada, the United States, Mexico, Honduras and El Salvador, combining manufacturing expertise, innovation and a commitment to workplace safety.

The ideal candidate:

We’re looking for a Sales Program Assistant who is comfortable managing multiple priorities, working with data and business systems, and following structured processes. You’ll have a keen eye for identifying missing or inaccurate information, a proactive approach to follow-up, and a strong customer-service mindset when supporting Sales team members.

Superior Glove Works Ltd. is currently hiring for a Sales Program Assistant based out of our San Pedro Sula, Honduras location.

More about the role:

Reporting to the Sales Operations Team Leader, the Sales Program Assistant provides administrative, data, and process support across the Sales organization. This role has primary responsibility for supporting Hand Safety Programs, Glove Safety Assessments, glove trials, samples, and other structured Sales initiatives.

You’ll work closely with Sales Enablement & Operations, Territory Managers, and other internal teams to ensure Salesforce and other systems remain accurate, sales processes are followed, program deliverables are completed correctly, and outstanding activities are followed through to completion.

Responsibilities:

·       Administer Hand Safety Programs, Glove Safety Assessments, glove trials, samples, and other On-Site Services and Sales initiatives.

·       Maintain accurate and complete program information in Salesforce and other Sales Operations systems.

·       Support the preparation and review of customer-facing reports and program documentation.

·       Process large glove trial sample requests and coordinate with Sales and internal departments to support program execution.

·       Conduct routine data-quality reviews and correct or escalate incomplete, inaccurate, duplicate, or outdated information.

·       Support Sales Operations projects, process improvements, system rollouts, and user acceptance testing.

·       Maintain Asana tasks, project documentation, status updates, user guides, and process documentation.

·       Support the implementation and rollout of new Sales processes, tools, and programs.

·       Provide knowledge training and process support to Territory Managers, Program Coordinators, and other Sales team members.

Qualifications:

·       Post-secondary education in Business Administration, Sales Operations, or a related field is preferred.

·       1 – 2 years of experience in sales support, sales operations, administrative support, customer service, or a related role.

·       Strong written and verbal communication skills in English and Spanish.

·       Experience working with CRM or other business systems, preferably Salesforce.

·       Experience with data entry, data management, reporting, and coordinating multiple requests or processes simultaneously.

·       Intermediate proficiency with Microsoft Office, including Excel, Outlook, Word, and Teams.

·       Comfortable working with spreadsheets, reports, and business data with a strong commitment to accuracy.

·       Strong organizational and time-management skills with the ability to manage multiple priorities and follow tasks through to completion.

·       Comfortable learning and adapting to new systems, processes, and changing business priorities.

·       Experience with Asana or another project-management platform is considered an asset.

Why Superior Glove?

Superior Glove is an equal opportunity employer, and we encourage and welcome applications from candidates from all backgrounds. We are committed to fostering an inclusive work culture to ensure every voice is heard and valued.

When you work at Superior Glove, you are part of the family! Some of the benefits/perks include:

·       Yearly contenders and recipients of multiple prestigious awards including Canada’s Best Managed for over 10 years, Canada’s Safest Manufacturer, Canada’s Excellence Business Award and more!

·       Education assistance and professional development

·       Recognition and rewards through ThumbsUp!

·       Team member discounts and referral rewards

·       Company events and community involvement

·       A family-owned company with 100+ years of history and continued global growth

We are a family owned and operated company meeting international standards by “Improving Occupational Hand Protection through Innovation”

Superior Glove strives to create a respectful, accessible, and inclusive work environment. Upon individual request, the company will endeavor to remove any barrier to the hiring process to accommodate candidates with disabilities.