Sales Project Management Supervisor

Accurate Pavers is seeking an experienced and highly organized Sales Project Management Supervisor to oversee and lead our team of Sales Project Managers. This role ensures consistent execution of company procedures, accurate estimates, proper project setup, and high-quality project oversight from sales handoff through installation completion.

This leader will uphold performance standards, ensure accountability, and maintain consistency across all Sales Project Managers while supporting revenue goals and exceptional customer satisfaction. The ideal candidate has strong leadership experience, deep knowledge of paver installation methods, and the ability to guide both sales and field personnel with clarity and confidence.

Key ResponsibilitiesTeam Leadership & Oversight

• Provide daily leadership, guidance, and performance management for all Sales Project Managers.

• Ensure procedures are followed consistently across the team, minimizing unauthorized “creative changes” that affect pricing, scope, or installation standards.

• Conduct regular one-on-one meetings and team meetings to reinforce expectations, share updates, and monitor progress toward sales and project milestones.

• Review project estimates and proposals for accuracy, profitability, and alignment with company standards.

• Support Sales Project Managers in closing deals while ensuring the integrity of job costing and project feasibility.

Process Compliance & Quality Control

• Audit each Sales Project Manager’s work—including site assessments, measurements, estimate preparation, and project setup—to ensure accuracy and compliance with company processes.

• Monitor communication quality, customer interactions, and documentation in the CRM and project management systems.

• Partner with Field Supervisors and Operations to ensure installation instructions from Sales PMs match approved plans and materials.

• Investigate project issues that stem from poor estimating, missed details, or improper setup, and coach team members on corrective actions.

• Maintain and improve standardized procedures for estimating, material selection, installation sequencing, and customer communication.

Cross-Department Coordination

• Serve as the communication bridge between Sales, Operations, Field Supervisors, and the Installation teams.

• Work closely with Field Supervisors to ensure project handoff accuracy and seamless installation execution.

• Collaborate with leadership to ensure pricing, product offerings, and installation methods are accurately represented in Sales PM estimates and presentations.

• Provide insight and feedback to leadership about team performance, project trends, training opportunities, and recurring issues.

Training & Development

• Provide ongoing training for new and existing Sales Project Managers on:

• Accurate property measurements

• Estimation and job costing

• Company-approved installation methods

• Customer communication expectations

• Proper use of CRM and digital tools

• Identify skill gaps and develop targeted coaching plans to improve performance and reduce errors.

Quality Assurance & Customer Experience

• Conduct random field checks to ensure Sales PMs are setting correct expectations for customers and that installations align with approved estimates.

• Support escalated customer concerns related to project planning, material selections, or changes in scope.

• Ensure every customer receives a consistent, high-quality experience from initial contact through final inspection.

Qualifications

• 5+ years of experience in construction project management, sales team leadership, or field supervision.

• Strong working knowledge of paver installation, including materials, methods, and quality standards.

• Proven ability to lead, mentor, and develop high-performing teams.

• Experience overseeing sales or project management staff in construction, landscaping, hardscaping, or related industries.

• Strong understanding of job costing, estimating, site assessments, and residential construction workflows.

• Excellent communication and conflict-resolution skills.

• Ability to enforce processes while maintaining positive relationships with team members and customers.

• Proficiency with CRM systems, project management platforms, and Microsoft Office Suite.

• Valid driver’s license and ability to perform field visits as needed.

Preferred Qualifications

• Experience in paver installation management or leading a hardscaping team.

• Familiarity with local permitting requirements and building codes.

• Background in supervising both office-based and field-based employees.

Benefits

• Competitive salary plus performance-based incentives

• Health, Dental, and Vision insurance

• 401(k) with company match

• Paid time off (PTO) and holidays

• Company vehicle or mileage reimbursement for field visits

• Professional development and leadership training opportunities

• Opportunity to shape and elevate the performance of a key department within a growing company

Job Type: Full-time

Pay: $80,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of experience do you have with CRM websites, such as AccuLynx or Buildertrend?

Education:

• Associate (Required)

Experience:

• Paver Installation: 5 years (Preferred)
• Construction: 5 years (Required)

Language:

• English (Required)
• Spanish (Preferred)

Ability to Commute:

• Bonita Springs, FL 34134 (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person