Sales Quotation Specialist

Position Overview

Prepare detailed and complete quotation bid packages compliant with customer requirements and specifications. Cultivate and maintain customer relationships and provide a level of customer service that promotes customer loyalty and repeat business.

Essential Job Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Review customer inquiry documents to determine Neway product selection based on customer requirements and specifications
• Collaborate with engineering and management as needed
• Prepare documentation related to exceptions or deviations
• Prepare detailed and complete quotation bid packages based on customer requirements and specifications within prescribed deadlines
• Review and compare purchase orders for accuracy and completeness against quotation parameters prior to order entry by Distributions Sales Specialist
• Provide written correspondence and oral communication with customers, office staff and HQ factory personnel to obtain information and promote clear understanding of quotation and purchase order requirements
• Manage full-cycle quotation and purchase order communication process, including internal and external customer correspondence, face-to-face meetings, quotation clarification, revisions, issues resolution, etc. to ensure agreement with requirements
• Cultivate and maintain collaborative relationships with customers, HQ factory and internal personnel to promote confidence in the Neway organization and to deliver a consistent high level of customer service
• Maintain current knowledge of Neway products, procedures and specifications, and keep current with industry developments

Requirements

Education/Experience Requirements:

• HS diploma and 2-3 years inside sales experience, preferably within valve or oil & gas industry, or
• Associate’s degree and 1-2 years inside sales experience, preferably within valve or oil & gas industry, or
• Bachelor’s degree in a sales or business discipline without work experience
• Technical knowledge of 6D valves and service specifications helpful

Other Skills/Abilities:

• Ability to balance multiple projects and priorities to meet deadlines
• Self-management: initiative, organized, dependable, process orientation
• Possess meticulous attention to detail
• Professional polish and above average interpersonal skills
• Courteous customer facing, service-oriented skills
• Strong oral and written communication and time management skills
• Possess the ability to work well independently with minimal supervision, as well as part of a team
• Intermediate proficiency with Microsoft Office software – Excel, Outlook and Word
• Experience with databases (i.e. SAP) and CRM (i.e. SAP/C4C) beneficial