Sales Relationship Officer

WE’RE HIRING

Location: Jabi, Abuja

Employment Type: Full-Time

Compensation: Competitive Salary + Performance-Based Incentives

Sector: Financial Services

About The Role We are seeking a proactive and results-driven Sales Relationship Officer to acquire customers, build lasting client relationships, and drive sales of investment, loan, and savings products.

The successful candidate will identify prospects, understand customer needs, explain appropriate products, and convert opportunities into sales while supporting customer satisfaction and retention.

Key Responsibilities ✔ Identify and engage prospective customers through calls, referrals, networking, and field visits.

✔ Promote investment, loan, and savings products, clearly explaining features, charges, terms, and relevant risks.

✔ Achieve agreed sales, customer acquisition, and retention targets.

✔ Build and maintain relationships with individual and corporate clients.

✔ Follow up enquiries, prepare proposals, and convert prospects into customers.

✔ Support customer onboarding, loan applications, and required documentation in coordination with relevant teams.

✔ Maintain accurate customer records and an up-to-date sales pipeline.

✔ Respond promptly to client enquiries and escalate complaints appropriately.

✔ Submit regular sales reports and share customer feedback and market insights.

✔ Follow company policies on customer confidentiality, ethical selling, and compliance.

Requirements ✔ Relevant qualification in Business Administration, Marketing, Finance, or a related discipline.

✔ Previous experience selling investment, loan, and savings products within a financial services organisation.

✔ Proven ability to acquire customers, build client relationships, and achieve sales targets.

✔ Sound understanding of investment, lending, and savings products and their associated terms and risks.

✔ Strong communication, negotiation, presentation, and relationship-management skills.

✔ Proficiency in Microsoft Office and CRM tools.

✔ Self-motivated, organised, customer-focused, and comfortable with field sales.

✔ Knowledge of the Abuja market is an added advantage.

Only shortlisted candidates will be contacted.

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