Sales Representative (BPO-Technical Account)

ALDESA is the strategic partner and sole source provider for one of the fastest-growing home automation and security companies in the United States.

About the role

As a Sales Representative, you will be the face of our products and services. Your primary goal is to identify client needs, present appropriate solutions, and drive revenue growth. This role is ideal for high-energy individuals who thrive on meeting targets and providing exceptional customer experiences.

Key responsibilities

• Handle both inbound and outbound calls for COVE and Alder
• Handle customer leads from chat, text, email and website
• Actively engage with potential customers to identify their specific pain points and requirements
• Present and sell company products/services using solid arguments to prospective customers
• Meet and exceed individual monthly sales targets while contributing to the overall success of the team
• Establish, develop, and maintain positive business and customer relationships
• Stay informed about industry trends and provide feedback to management regarding customer needs

About you

• Previous experience in customer service or sales is considered a significant advantage
• Excellent verbal and written communication skills; ability to negotiate and influence others
• A self-starter with a strong drive to achieve goals and earn performance-based incentives
• Ability to work in a fast-paced environment and adjust strategies based on customer interactions
• Previous sales experience is a plus.

Benefits

• Competitive base salary
• Uncapped performance-based incentives (up to P50,000)
• Opportunities for professional development within a supportive team environment