Sales Representative

• The Sales Representative will be responsible for generating new business, handling client inquiries, coordinating with internal teams, and supporting the companys global sales operations.
• This role requires strong communication skills, relationship-building ability, and a proactive approach to converting enquiries into orders.

Key Responsibilities:

• Lead Generation & Client Interaction
• Identify potential customers through calls, emails, LinkedIn, B2B portals, and project databases.
• Contact new and existing clients to understand their requirements.
• Maintain strong customer relationships and follow-ups for repeat business.
• Sales & Quotation Management
• Prepare and send quotations based on client inquiries.
• Negotiate prices, delivery terms, and payment terms.
• Convert enquiries into orders with timely communication.
• Coordinate with suppliers to obtain competitive prices when required.
• Coordination & Documentation
• Coordinate with Sales Coordinator, Purchase, Production, and Logistics teams.
• Ensure timely submission of quotations, proforma invoices, and order confirmations.
• Maintain records of enquiries, pricing, quotations, and order status.
• Market Research & Product Knowledge
• Stay updated with market trends, competitor pricing, and product demand.
• Understand material grades, specifications, and technical requirements (Stainless Steel, Nickel Alloy, Duplex, Pipes, Tubes, Fittings, Flanges, Sheets, etc.).
• After-Sales Support
• Follow up with clients regarding dispatch, delivery, and feedback.
• Resolve customer issues professionally and ensure customer satisfaction.

Requirements

• Strong communication and negotiation skills.
• Good command of English (written & spoken).
• Basic understanding of industrial raw materials (preferred).
• Ability to manage multiple enquiries and clients simultaneously.