Sales Representative

Sales Representative

Bamboo U · Ubud, Bali · Full-time · On-site

About Bamboo U

Bamboo U runs immersive, hands-on courses in sustainable, bamboo-based design and construction from our campus in Bali. People find us through social media, our website and word of mouth — and how quickly and well we respond to that first message often decides whether they join us.

The role

We're hiring a Sales Representative to own our inbound sales conversations from first message to handoff. You'll be the first real conversation most future participants have with Bamboo U — answering their questions on WhatsApp, Messenger, email and social DMs, understanding what they're looking for, and guiding them toward the right course. You'll work closely with our Sales GM and Sales Lead on conversion, and with our Marketing team on the CRM, so every inquiry is tracked and nothing falls through the cracks.

What you'll do

• Respond — Respond quickly and warmly to inbound inquiries across all our channels.

• Qualify & convert — Qualify and guide prospects toward enrolment, escalating high-intent conversations to the Sales team.

• CRM — Keep our CRM (CoachSuite) accurate so every lead is tracked and followed up.

• Handoff — Hand off enrolled participants smoothly to onboarding with all the context they need.

What you'll bring

• English — Excellent written and spoken English — this is essential, as you'll be the first voice of Bamboo U for most people who reach out.

• Experience — A few years in sales, customer service or inquiry response, ideally across multiple messaging channels.

• Process — Comfort with CRM tools and a methodical, organised approach to a busy inbox.

• Passion — Genuine passion for what we do — sustainable design, building and education — and the ability to bring that enthusiasm into every conversation.

• Bonus — Experience in the sustainability or education sector is a strong plus.

Why join us

• Own the front door of the business — your work directly drives enrolments.

• A small, supportive Sales & CS team where you'll learn the full customer journey, not just one slice of it.

• A campus and community built around sustainable design in one of the most inspiring settings in Bali.

How to apply

Send your CV and a short note on your experience handling high-volume inbound inquiries to [recruitment email], with 'Sales Representative' in the subject line.