sales representative

About the role

As a Sales Representative, you will play an important role in driving business growth for a purpose-driven not-for-profit organisation. Working alongside an experienced, supportive and collaborative team, you will help organisations create safer workplaces, protect vulnerable people, and meet their compliance obligations through our services.

Key responsibilities

• Manage inbound enquiries and qualify opportunities
• Conduct product demonstrations via Microsoft Teams
• Deliver onboarding and customer training sessions
• Conduct customer account reviews and engagement activities
• Build and maintain strong customer relationships
• Identify customer needs and commercial opportunities
• Progress opportunities through the sales pipeline
• Follow up prospects and customers in a timely and professional manner
• Maintain accurate records and pipeline management within Monday CRM
• Support customer retention, renewal, and account growth activities

About you

• Experience in business development, sales, account management, customer success, or a similar customer-facing role
• Strong communication and relationship-building skills
• The ability to confidently engage customers and lead conversations
• Experience presenting products, services, or solutions to customers
• Strong sales judgement and commercial awareness
• The ability to identify opportunities and guide customers through the decision-making process
• Confidence in responding to customer questions and objections
• Excellent organisational and time management skills
• A proactive, self-motivated, and accountable approach to work
• Experience using CRM systems to manage opportunities and customer interactions

About us

CrimCheck is a growing SaaS business supporting organisations across Australia, including the Not-for-Profit sector. We are a purpose-driven not-for-profit organisation making a positive impact in communities across Australia.