Sales Representative

Dentavita is seeking a Patient Relations and Sales Specialist to manage patient communication and follow-up processes, from the initial inquiry through the start of treatment.

Key Responsibilities

• Communicate with patients through telephone, WhatsApp, social media, and other channels,
• Understand patients’ needs and direct them to the appropriate dentist and consultation,
• Clearly explain treatment plans, procedures, and pricing prepared by the dentist,
• Prepare treatment quotations and follow up with patients regularly,
• Convert patient inquiries into appointments and confirmed treatments,
• Coordinate appointment, payment, and treatment processes,
• Maintain communication with existing patients and monitor their satisfaction,
• Record patient information and communication notes accurately,
• Work toward sales targets and prepare regular performance reports,
• Collaborate closely with dentists and the clinical team,
• Protect patient confidentiality and follow the clinic’s professional standards.

Qualifications

• Previous sales experience in a dental clinic, healthcare, medical tourism, or service industry is preferred,
• Strong communication, persuasion, and follow-up skills,
• Patient-focused, friendly, and solution-oriented approach,
• Confident telephone and written communication skills,
• Ability to work toward targets and achieve results,
• Strong planning and time-management skills,
• Responsible and able to work effectively as part of a team,
• Proficiency in standard office and computer applications,
• Good command of English,
• Availability for full-time employment.

Maaş: 1,00TRY - 2,00TRY aylık

Work Location: Hybrid remote in İstanbul avrupa