Sales Representative

We are seeking an energetic and motivated Sales Representative to join our dynamic team at our Edmonton showroom! In this role, you will be the face of our brand, engaging with homeowners, builders, and designers to understand their project vision and provide tailored cabinetry and countertop solutions.

Your enthusiasm, industry knowledge, and excellent communication skills will drive sales growth, foster lasting customer relationships, and promote our premium product line. This position offers an exciting opportunity to showcase your expertise in kitchen and bath surfaces while contributing to a vibrant retail showroom environment. If you thrive in a fast-paced setting, love design, and are passionate about helping clients build their dream spaces, we want to hear from you!

Duties & Responsibilities

• Client Engagement: Greet showroom visitors warmly, identify their project needs through active listening, and guide them through our countertop (quartz, granite, laminate) and cabinet product offerings.
• Product Demonstrations: Highlight material features, edge profiles, finishes, and technical specifications to help clients make confident selections.
• Sales & Upselling: Offer tailored design solutions, recommend accessories, hardware, and upgrades (e.g., soft-close hardware, pull-out organizers, premium edge profiles).
• Quoting & POS Management: Prepare accurate project estimates, manage point-of-sale (POS) transactions, and handle basic sales math and deposits accurately.
• Showroom Maintenance: Maintain organized, clean, and visually appealing merchandising displays and material sample boards to enhance the customer shopping experience.
• Customer Care: Provide exceptional end-to-end customer service by answering inquiries, tracking order status, and resolving project concerns promptly.
• Communication: Maintain professional phone and email etiquette when communicating with clients, contractors, and internal fabrication/installation teams.
• Inventory & Samples: Assist in managing sample inventory, restocking display displays, and tracking client sample sign-outs.

Experience & Qualifications

• Industry Experience: Direct sales or design experience in countertops, custom cabinetry, millwork, or residential construction/remodeling is required.
• Technical Knowledge: Familiarity with stone surfaces, cabinet construction, reading basic floor plans, or reviewing project quotes is strongly preferred.
• Communication Skills: Strong verbal and written communication skills with the ability to explain technical details and design options clearly to clients.
• Mathematical Proficiency: Basic math skills required for measuring calculations, square-footage estimations, and handling POS transactions.
• Organizational Skills: Excellent time management and organizational abilities to handle multiple client quotes and follow-ups simultaneously.
• Software & POS: Experience using POS software, CRM systems, or design estimation tools is an asset.
• Language Skills: Fluent in English; bilingual capabilities are a valued asset for engaging our diverse customer base.

Pay: $18.78-$23.00 per hour

Expected hours: 40.0 per week

Work Location: In person