SALES REPRESENTATIVE

The Sales Representative will be responsible for generating sales, responding to customer enquiries, identifying customer needs, recommending suitable products, following up with prospective customers, and converting enquiries and leads into completed purchases.

The successful candidate will communicate with customers through telephone calls, WhatsApp, email, social media, the EASYBUY website, and other approved communication channels.

The ideal candidate should be confident when speaking with customers, have excellent communication skills, understand the importance of follow-up, and be motivated by achieving sales targets.

Key Responsibilities

• Respond promptly and professionally to customer enquiries.
• Contact prospective customers and generate sales opportunities.
• Understand customers' needs, preferences, and budgets.
• Recommend suitable products based on customers' requirements.
• Provide accurate information about products, prices, specifications, availability, promotions, and payment options.
• Follow up with prospective customers and convert qualified leads into sales.
• Assist customers throughout the purchasing process.
• Handle customer questions and sales objections professionally.
• Maintain regular follow-up with customers who have expressed interest in our products.
• Follow up on incomplete or abandoned purchases where applicable.
• Promote approved products, promotions, bundles, and special offers.
• Identify appropriate upselling and cross-selling opportunities.
• Build and maintain strong relationships with customers.
• Encourage repeat purchases and customer referrals.
• Maintain accurate records of leads, customer interactions, follow-ups, and sales.
• Work closely with Customer Service, Marketing, E-commerce, Finance, Operations, and Fulfillment teams.
• Meet assigned sales targets and performance objectives.
• Provide feedback to management regarding customer needs, product demand, and market opportunities.
• Maintain a professional image when representing EASYBUY TRADING PLC.
• Perform other reasonable duties assigned by management.

Key Responsibilities

• Respond promptly and professionally to customer enquiries.

Requirements

• Minimum of SSCE/OND or equivalent qualification.
• A TSCO Certificate or a relevant certificate from an online study/training programme is REQUIRED.
• Previous experience in sales, customer service, retail, e-commerce, telecommunications, consumer electronics, or a related field is an advantage.
• Candidates with strong communication and sales abilities but limited work experience may also be considered.
• Must be comfortable communicating with customers through phone calls, WhatsApp, email, and other digital platforms.
• Basic computer literacy is required.
• Ability to learn and use online sales and customer-management systems.

TSCO / Online Certification Requirement

Applicants are required to have completed TSCO training/certification or a comparable online study or professional training programme.

Relevant areas may include:

• Sales
• Customer Service
• Marketing
• Business Administration
• E-commerce
• Communication
• Retail
• Entrepreneurship
• Business Development
• Digital Marketing

Candidates should provide details of their certificate or online training as part of their application.

• Contact prospective customers and generate sales opportunities.
• Understand customers' needs, preferences, and budgets.
• Recommend suitable products based on customers' requirements.
• Provide accurate information about products, prices, specifications, availability, promotions, and payment options.
• Follow up with prospective customers and convert qualified leads into sales.
• Assist customers throughout the purchasing process.
• Handle customer questions and sales objections professionally.
• Maintain regular follow-up with customers who have expressed interest in our products.
• Follow up on incomplete or abandoned purchases where applicable.
• Promote approved products, promotions, bundles, and special offers.
• Identify appropriate upselling and cross-selling opportunities.
• Build and maintain strong relationships with customers.
• Encourage repeat purchases and customer referrals.
• Maintain accurate records of leads, customer interactions, follow-ups, and sales.
• Work closely with Customer Service, Marketing, E-commerce, Finance, Operations, and Fulfillment teams.
• Meet assigned sales targets and performance objectives.
• Provide feedback to management regarding customer needs, product demand, and market opportunities.
• Maintain a professional image when representing EASYBUY TRADING PLC.
• Perform other reasonable duties assigned by management.

Pay: From ₦279,000.00 per month

Work Location: Remote