Sales Representative

As a Sales Representative at iRock Fitness, you will play a pivotal role in driving the club’s growth and energy by embodying and promoting iRock’s MISSION, VISION, and VALUES.

The Sales Representative serves as the front line of the member experience, responsible for introducing prospective members to the iRock culture, guiding them through the membership journey, and ensuring they clearly understand the value, community, and results iRock delivers.

This role is instrumental in the club’s success by consistently executing proven sales processes, building strong relationships, and properly staging each new member for long-term engagement, accountability, and success within the iRock Fitness environment.

Job Requirements:

(Mandatory) Must have the capacity to intentionally perform job duties in line with our company

Values.

• Allegiance: Dependable / Immediate
• Transparency: Positive communication and expression
• Humility: Trusting, adaptable and helpful
• Curiosity: Interested / Resourceful
• Funergy: Social contagious energy
• ABC/Datatrak, Trainerize
• Knowledge and understanding of iRocks workouts and design
• Must be able to operate all club equipment
• Strong interpersonal & communication skills
• Able to generate, maintain & demonstrate a friendly, enthusiastic & positive attitude
• Able to understand and promote company values, standards, and policies
• Regularly required to demonstrate or explain proper physical fitness activities, techniques, and procedures
• Regularly required to lift up to 50 pounds

Key Responsibilities:

Sales & Lead Conversion

Responsible for converting prospects into engaged iRock Fitness members through consistent, professional sales execution.

• Conduct membership presentations and close sales
• Follow up with prospects and schedule class visits and membership presentations
• Perform outbound and inbound outreach via calls, text, and email
• Monitor and manage all lead communication tools and platforms

Member Onboarding & Experience

Ensure every new member is properly introduced, welcomed, and staged for long-term success within the iRock Fitness program.

• Onboard new members into iRock Fitness
• Book members into appropriate services and programs
• Service members with onboarding and introductory iRock workouts
• Maintain accurate class rosters to support smooth member flow

Communication & Systems Management

Maintain clear, timely, and professional communication while ensuring all member-facing

systems are accurate and up to date.

• Monitor and manage member messaging platforms
• Maintain ongoing member communication via calls, text, and email
• Ensure accuracy and consistency across all member and lead communication tools

Member Support

• Client billing, changes, re-delegation (coach changes)
• Client Follow ups (post session / regular check-ins)

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: No more than 15.0 per week

Benefits:

• Employee discount

Work Location: In person