SALES REPRESENTATIVE

About the role:

The Sales Representative will be responsible for driving profitable sales growth across Southern Africa by executing the commercial strategy, maximizing customer performance, and strengthening market presence. As part of the integrated Exports Southern Africa team, lead demand generation, customer engagement, and product propositioning to connect regional manufacturing capabilities with customer needs and business opportunities.

Key responsibilities:

Sales strategy execution

• Actively engaging and selling SG products and solutions to customers in order to deliver sales revenue targets
• Building sustainable customer relationships to maximize market advantage by actively securing opportunities (engagement with retailers and specialist distributors)
• Building sustainable customer relationships to maximize market advantage by actively securing project opportunities (engagement with contractors, architects, tilers, and developers)
• Identify and engage project stakeholders to ensure that SG solutions are specified
• Articulate how our offer stands out, offer technical expertise and advice on the advantages of our comprehensive product to communicate the value proposition to the customer.
• Proactively identify new opportunities for enhanced product offerings, uncovering and understanding these through application of trained techniques, commercial awareness, and in-depth knowledge of customer’s businesses/needs.
• Achievement of local demand forecast in line with regional KPI
• Enhance product mix to show value add to the customer base and in alignment with company strategy.
• Awareness of broader SG proposition to pass on potential opportunities presented
• To keep abreast of market, competitive and industry trends as well as market analysis to enhance business proactivity and response.
• To track and manage customer queries for improved customer service
• To manage point of sale material utilization to ensure the growth/visibility of SG brands.

Administration

• Responsibility for achievement of debt management within area of responsibility
• To manage debtors’ collections within assigned territory to ensure that all customers trade within agreed terms
• Salesforce usage and update sales activities such as visits, projects, customer info and market intelligence in order to ensure the company is able to draw accurate business information for decision making.
• Adherence to strict ethical codes of conduct and maintenance of confidentiality at all times
• Adherence to company reporting procedure/commercial admin systems, offering appropriate feedback and information
• Compilation and submission of customer support agreements in line with Sales Policy
• Responsibility for safety aspects within area of responsibility
• Manage product performance issues in-line with company guidelines
• Provide timeous input into management reports as and when required
• To thoroughly understand and align with operating procedures to curb business leakages

Operational Support

• Assist with on the ground launching new products (as defined) to the relevant customer groups
• Responsible for training and/or facilitation of customer base on existing products, new products and value add propositions (for example: product handling and stock rotation)
• Liaison with sales administration daily to ensure timely turnaround on customer enquiries and queries

Minimum requirements:

• Degree in construction/building disciplines and/or Marketing/sales
• 5 years’ experience as sales representative or a similar revenue-generating role is essential, preferably construction/manufacturing industry
• Good command of English and Portuguese
• Commercial awareness – ability to identify opportunities and action
• Operating within a corporate environment
• Broader understanding of economic drivers preferred
• Proven experience in new concepts and products selling
• Understanding of construction solutions and ability to translate for commercial benefit
• Valid driver’s licence
• Ability to engage and present a convincing argumentation on solutions

Legal Statement

"We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices.”