Sales Representative

About the role

This is a customer-facing sales role responsible for driving revenue growth through service contracts, preventive maintenance agreements, consumables, accessories, spare parts, and disinfectant solutions. You will work closely with hospitals and healthcare professionals to strengthen customer partnerships, identify business opportunities, and support ASP's mission of advancing infection prevention and patient safety.

Key responsibilities

• Achieve quarterly and annual sales targets for service contracts, preventive maintenance agreements, consumables, accessories, spare parts, and disinfectant products.
• Drive contract renewals, upselling, and cross-selling opportunities within existing accounts.
• Identify new business opportunities and support territory growth.
• Maintain a healthy sales pipeline and provide accurate sales forecasts.
• Build strong relationships with key stakeholders, including CSSD personnel, Endoscopy Units, Infection Prevention Teams, Biomedical Engineers, Procurement Departments, and Hospital Management.
• Conduct regular customer visits to understand customer needs and identify growth opportunities.
• Serve as the primary contact for assigned accounts and ensure high customer satisfaction.
• Provide first-level troubleshooting and operational support for sterilization and disinfection equipment.
• Coordinate closely with Field Service Engineers on technical escalations, repairs, and preventive maintenance activities.
• Gather customer feedback and market intelligence to identify opportunities within infection prevention, sterilization, endoscopy, and medical device reprocessing workflows.

About you

• Bachelor's degree or above in Biomedical Engineering, Life Sciences, Healthcare, Nursing, Business, Engineering, or related disciplines is a plus.
• 3+ years of experience in medical device sales, healthcare sales, service sales, or account management.
• Experience serving hospitals, healthcare institutions, or clinical customers is preferred.
• Experience in Endoscopy, Infection Prevention, Sterilization, Medical Technology, Service Solutions, or related healthcare products will be an advantage.
• Proven track record of achieving sales targets and growing customer accounts.
• Strong sales, negotiation, and account management skills.
• Excellent communication and relationship-building abilities.
• Customer-focused with strong problem-solving skills.
• Self-motivated, proactive, and results-driven.
• Proficient in Microsoft Office and CRM systems. Fluent in Cantonese and English.

About us

ASP is a global leader in infection prevention. This role offers the opportunity to work closely with leading healthcare institutions across Hong Kong, combining hospital account management, recurring revenue sales, and healthcare technology expertise while making a meaningful impact on patient safety and healthcare outcomes.