Sales Representative

JOB ADVERTISEMENT

We are recruiting on behalf of our client, a luxury fashion and lifestyle brand, for the position below:

Job Title: Sales Executive

Location: Ikoyi, Lagos

Work Mode: Full Time

Job Summary:

We are seeking a confident, personable, and results-driven Sales Executive who will be responsible for delivering exceptional customer experiences, driving sales performance, and representing the brand to the highest luxury standards.

The ideal candidate will possess excellent communication skills, a pleasant personality, strong attention to detail, and the ability to thrive in a fast-paced luxury retail environment while consistently achieving sales targets and maintaining exceptional service standards.

Key Responsibilities

• Deliver exceptional customer service and create memorable luxury shopping experiences for all clients.
• Build and maintain strong relationships with existing and prospective customers to encourage repeat business and client loyalty.
• Achieve individual and team sales targets through effective selling techniques and customer engagement.
• Develop a deep understanding of products, collections, services, and brand values.
• Identify customer needs and provide personalized product recommendations and styling advice.
• Manage customer inquiries, appointments, reservations, and follow-up communications professionally.
• Support clientele initiatives by maintaining accurate customer records and nurturing VIP client relationships.
• Ensure merchandise, displays, and store presentation consistently meet luxury brand standards.
• Process sales transactions accurately and efficiently using designated systems and procedures.
• Assist with inventory management, stock replenishment, stock counts, and product transfers.
• Promote new collections, products, services, events, and brand campaigns to customers.
• Handle customer concerns and complaints professionally while maintaining customer satisfaction.
• Utilize CRM systems, sales tools, and digital platforms to track customer interactions and sales activities. Support fashion shows, private shopping events, brand activations, and promotional activities when required. Ability to upsell and link sales seamlessly Other responsibilities as assigned by management.

Qualifications and Professional Experience

• Bachelor's Degree, HND, or equivalent qualification in Business Administration, Marketing, Communications, or a related field. Minimum of 2–3 years experience in sales, retail, customer service, or relationship management. Experience within luxury retail, fashion, beauty, hospitality, wellness, or premium service industries is highly desirable. Proven track record of achieving sales targets and delivering exceptional customer service.

Core Skills and Functional Competencies

• Excellent verbal and written communication skills with clear diction and professional presentation. Pleasant, personable, and customer-focused personality. Highly proactive and results-oriented. Strong attention to detail and organizational skills. Excellent multitasking and time-management abilities. Strong interpersonal and relationship-building skills. Ability to confidently engage with high-net-worth individuals and discerning clientele. Strong sales, negotiation, and closing skills. Professional appearance and grooming consistent with luxury brand standards. Positive attitude and solution-oriented mindset.

General Conditions

Remuneration: N300,000-N400,000

To Apply:

● Share your Curriculum Vitae via email at [email protected]

● Ensure you add the Job Title to the subject i.e. Sales Executive.

● Applications without the subject matter will NOT be considered.

Pay: ₦300,000.00 - ₦400,000.00 per month

Work Location: In person