Sales Representative

The Sales Representative will be responsible for promoting and selling Sea Safari Cruises’ products and packages to travel agents, dive operators, and direct customers, both domestic and international. This role requires a proactive and motivated individual with excellent communication, negotiation, and relationship-building skills.

You will work closely with the Creative Team, Sales & Marketing Manager and the wider team to achieve sales targets, maintain client relationships, and expand the company’s market reach.

Responsibilities:

1. Sales & Client Relations

• Actively promote Sea Safari Cruises liveaboard packages, charter trips, and special offers to B2B (agents, operators) and B2C (direct guests) clients.
• Handle inquiries, prepare quotations, and follow up on leads in a timely and professional manner.
• Build and maintain strong relationships with existing agents and develop new partnerships with potential clients worldwide.
• Support agents with product knowledge, pricing, and availability updates.

2. Revenue Growth & Targets

• Work toward achieving monthly, quarterly, and annual sales targets as set by the Sales & Marketing Manager and Management.
• Identify new market opportunities and contribute to strategies to increase bookings and revenue.

3. Coordination & Administration

• Coordinate with the admin reservation, operations, and finance teams to ensure smooth booking confirmations and payment follow-ups.
• Keep accurate sales records, client databases, and correspondence documentation.
• Assist in preparing sales reports and market feedback summaries for management review.

4. Marketing Support

• Participate in promotional campaigns, online marketing initiatives, and sales events such as dive shows or travel fairs (domestic and international).
• Provide input to the marketing team on customer trends, product feedback, and potential improvements.
• Represent Sea Safari Cruises in a professional and engaging manner at events and client meetings.

Customer Experience

• Ensure customer satisfaction through prompt communication and reliable pre- and post-trip support.

Qualifications:

• Fluent in English and Bahasa Indonesia both verbal and written. Any other language is a plus.
• Minimum 1–2 years of experience in sales, preferably in travel, tourism, agency, hospitality, or diving industry
• Strong interpersonal, negotiation, and presentation skills.
• Proactive, target-driven, and able to work independently as well as in a team.
• Good organizational skills and attention to detail.
• Willing to travel domestically and occasionally overseas for sales events or agent visits.
• Professional personal presentation
• Based in Bali (office-based role with some flexibility).

What We Offer

• Competitive salary and performance-based commission scheme.
• Opportunities for career growth in one of Indonesia’s leading marine tourism companies.
• Supportive and collaborative work environment.
• Travel perks and product familiarization opportunities aboard Sea Safari Cruises vessels.
• BPJS Health and Employment
• THR
• Other benefits based on employment duration