Sales Representative

Company Description Radisson Hotel Group is an international hotel company with over 1,600 hotels in operation and under development across more than 100 countries in EMEA and APAC. The Group is in a strong growth phase and brings together a diverse portfolio of brands under the Radisson Hotels umbrella, including Radisson Blu, Radisson RED, Park Plaza, and more. Guided by the brand promise “Every Moment Matters” and a “Yes I Can!” service ethos, Radisson focuses on delivering memorable guest experiences. Its Radisson Rewards loyalty program and Radisson Meetings offering provide streamlined, guest-centric benefits, including 100% carbon-neutral meetings. Radisson Hotel Group is committed to caring for people, communities, and the planet, with a clear sustainability strategy and a goal to be Net Zero by 2050.

Role Description As a Sales Representative at Radisson Hotel Group in Hanoi, you will focus on generating and maintaining business for the hotel by building strong relationships with corporate, leisure, and group clients. This full-time, on-site role involves identifying new sales opportunities, conducting sales calls and client visits, preparing proposals, and negotiating contracts to meet revenue targets. You will collaborate closely with the revenue, marketing, and operations teams to maximize occupancy, rate, and profitability while ensuring a seamless guest experience. Daily activities include managing a sales pipeline, maintaining accurate records in sales systems, participating in site inspections and industry events, and providing timely feedback on market trends and competitor activities. You will also represent the Radisson brand and service ethos by delivering professional, responsive, and personalized service to all current and potential clients.

Qualifications

• Strong sales, negotiation, and account management skills, with the ability to identify opportunities and close business effectively.
• Customer relationship management skills, including building long-term partnerships, handling client inquiries, and providing tailored solutions.
• Experience with hotel or hospitality operations and an understanding of rooms, meetings, and events products and pricing.
• Excellent communication and presentation skills in English; Vietnamese language skills are highly beneficial.
• Solid organizational and time management abilities, including managing a sales pipeline, prioritizing tasks, and meeting deadlines.
• Comfort with using CRM systems, MS Office tools, and digital platforms to track activities, prepare reports, and communicate with clients.
• Prior experience in hotel sales, business development, or a similar commercial role is preferred.
• Bachelor’s degree in Business, Hospitality Management, Marketing, or a related field, or equivalent professional experience.
• Ability to work on-site in Hanoi, attend client meetings and events, and adapt to a fast-paced, target-driven environment.