Sales Representative

Role Description This part-time remote Sales Representative role at Black Pearl Việt Nam focuses on building and maintaining strong relationships with prospective and existing customers. The Sales Representative will conduct online outreach, follow up on leads, present products and services, and provide accurate information about pricing, features, and terms. Daily tasks include managing a personal sales pipeline, preparing quotes, processing orders, and coordinating with internal teams to ensure timely delivery and customer satisfaction. The role also involves recording activities in CRM tools, tracking performance against targets, and sharing market feedback to support sales strategy and product improvement. The Sales Representative is expected to communicate professionally via phone, email, and online platforms, and to represent the brand consistently across all customer interactions.

Qualifications

• Demonstrated sales and customer relationship skills, including lead generation, negotiation, and closing deals.
• Strong communication and interpersonal skills, with the ability to present information clearly and handle customer inquiries and objections.
• Basic proficiency with digital tools, CRM systems, and online communication platforms for managing leads and documenting activities.
• Organizational and time-management abilities to handle multiple prospects, follow-ups, and administrative tasks in a part-time remote setting.
• Adaptability and problem-solving skills, with a proactive approach to learning products, understanding customer needs, and addressing issues.
• Previous experience in sales, customer service, or related fields is preferred but not strictly required.
• Ability to work independently, meet performance goals, and collaborate effectively with a distributed team.
• Comfort communicating in English and Vietnamese, or willingness to improve language skills relevant to the customer base.