SALES REPRESENTATIVE (COUNTER)

The Sales Representative (Counter) is responsible for assisting customers at the sales counter, supporting the Sales Executive in sales and client documentation, and ensuring that sales transactions and related documents are processed accurately and efficiently.

Key Responsibilities:

1. Customer Service & Counter Sales

• Entertain and assist customers and walk-in clients professionally.

• Attend to customer inquiries regarding products, availability, pricing, and order requirements.

• Provide basic product information and coordinate inquiries with the Sales Executive or concerned department when necessary.

• Receive and process customer orders and requests accurately.

• Maintain a professional and customer-friendly sales counter.

2. Sales Support

• Assist the Sales Executive in processing client requirements and sales transactions.

• Assist in preparing and submitting documents required for client accreditation, including coordination and follow-up of requirements.

• Coordinate with Accounting, Production, Warehouse, and other concerned departments regarding customer orders and requirements.

• Monitor the status of sales transactions and ensure that pending documents are properly followed up.

3. Sales Documentation

• Prepare and generate sales documents accurately, including:

• Sales Order (SO)

• Delivery Receipt (DR)

• Turnover Slip (TS)

• Invoices

• Other sales-related documents as required.

• Verify customer details, item descriptions, quantities, prices, and other information before releasing documents.

• Ensure that documents are properly signed, acknowledged, filed, and forwarded to the appropriate department.

• Maintain organized and updated physical and electronic sales records.

4. Filing & Records Management

• File sales documents and client records systematically.

• Maintain complete and organized records of customer transactions.

• Ensure that documents are readily available for reference, audit, billing, and monitoring.

• Maintain confidentiality of customer and company information.

5. Coordination & Follow-up

• Coordinate with the Sales Executive regarding customer orders, requests, and pending requirements.

• Follow up with concerned departments regarding the status of orders and documents.

• Report discrepancies, incomplete information, or issues affecting customer transactions to the immediate supervisor.

Qualifications:

• College Level or graduate in engineering, voctech courses

• With experience in sales, counter sales, customer service, sales administration, or documentation is an advantage.

• Experience in a manufacturing, fabrication, trading, or industrial company is an advantage.

• Computer literate, particularly in Microsoft Office and/or sales-related systems.

• Detail-oriented and highly organized.

• Good communication and customer service skills.

• Able to handle multiple transactions and deadlines.

• Accurate in preparing and checking documents.

• Trustworthy and able to handle confidential company and customer information.

Pay: Php20,000.00 - Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Free parking
• Health insurance
• On-site parking
• Promotion to permanent employee

Work Location: In person