Sales Representative/ Dispenser Technician

Sales Representative/Dispenser Technician

Grow your career with a global leader in construction solutions and advanced building materials.

Master Builders Solutions New Zealand is seeking an experienced and customer-focused Sales Representative / Dispenser Technician to join our team based in Christchurch. This is a unique opportunity for someone with a strong background in the concrete industry who enjoys combining technical expertise, customer relationship management and hands-on field support.

This role is ideal for a professional who understands concrete production processes and is passionate about helping customers improve performance, efficiency and product quality. You will work closely with ready-mix concrete producers and construction materials customers across New Zealand, supporting both the commercial growth of customer accounts and the reliable operation of dispensing equipment.

About Master Builders Solutions New Zealand

 Master Builders Solutions is a leading provider of advanced construction solutions globally. With our innovative products and technical expertise, we are dedicated to helping our customers achieve their goals. Join our team and contribute to the growth and success of our company. To learn more about Master Builders Solutions, please visit our website: https://master-builders-solutions.com/en-au/.

Our key businesses in New Zealand focus on Admixtures, Concrete Solutions, Concrete Repair and Protection, Infrastructure & Underground Construction (Mining & Tunnelling applications).

The Role

As a Sales Representative / Dispenser Technician, you will be responsible for managing and developing customer relationships while providing technical support across a portfolio of concrete and construction material customers. You will work closely with customers to identify opportunities, solve production challenges, support product adoption and ensure dispensing equipment operates safely and effectively.

The role combines commercial account management with hands-on technical service, making it ideal for someone who enjoys being customer-facing while remaining connected to the practical aspects of concrete production and plant operations.

The role involves regular travel and requires a strong commitment to customer service, safety and continuous improvement.

Key responsibilities include:

• Install, maintain and calibrate dispensing equipment at customer sites.
• Build, maintain and grow relationships with existing and prospective customers.
• Identify opportunities to increase sales of admixtures and construction solutions within customer accounts.
• Provide technical advice and support relating to concrete production, admixture applications and product performance.
• Troubleshoot equipment issues and coordinate repairs.
• Train customers on product handling and equipment operation.
• Support concrete product trials and provide technical assistance.
• Build strong customer relationships and identify opportunities to improve account performance.
• Work collaboratively with internal stakeholders across technical, operations and sales functions, to identify and leverage further opportunities

About you:

To be successful in this role, you will bring:

• Experience in the ready-mix concrete, pre-cast concrete, concrete products, cement, quarrying or construction materials industry.
• Strong understanding of concrete production processes, batching operations and plant environments.
• Proven ability to build customer relationships and provide technical or operational support to customers.
• Strong problem-solving, communication and customer service skills.
• Self-motivated with the ability to work independently.
• New Zealand Driver’s license

Benefits:

• Full training provided and clear career development pathways within a global business’
• Fully maintained company car
• Competitive Salary, including participation in the Company Bonus Program
• Supportive team environment with mentoring and development
• Exposure to innovative products and tech