Sales Representative (in training)

Are you ambitious, motivated, and ready to learn the ropes of sales? MUM Industries is looking for a Customer Service/ Sales Representative with a background in engineering or sales who’s hungry to grow into a Sales Manager role. If you’re eager to roll up your sleeves, deliver for customers, and learn from the best, this is your chance.

Key Responsibilities

• Serve as the first point of contact for customers, providing product information, handling inquiries, and ensuring excellent customer service.
• Support the sales team with quoting, order entry, and follow-up to ensure timely and accurate communication with customers.
• Learn MUM Industries’ products, applications, and markets to effectively support customer needs.
• Collaborate with engineering and production teams to deliver customer-driven solutions.
• Assist in developing and maintaining strong customer relationships to drive sales growth.
• Participate in training and mentorship programs to prepare for a future leadership role in sales.
• Take initiative to identify opportunities for process improvements, upselling, and customer satisfaction.

Qualifications

• Bachelor’s degree in Engineering, Business, Sales, or related field preferred (or equivalent experience).
• 1–3 years of experience in customer service, sales, or a technical/engineering role.
• A tested level of mechanical aptitude.
• Strong communication, interpersonal, and problem-solving skills.
• Self-motivated with a “whatever it takes” mindset and desire to grow into a Sales Manager role.
• Ability to learn quickly, manage multiple priorities, and work collaboratively in a fast-paced environment.
• Proficiency with CRM systems and Microsoft Office Suite a plus.

What You’ll Do

• Be the go-to contact for customers—answering questions, providing solutions, and making sure they get the best service possible.
• Support our sales team with quotes, orders, and follow-up to keep customers happy and projects moving.
• Learn our products inside and out so you can confidently help customers and spot opportunities.
• Work with engineering and production teams to deliver creative, customer-first solutions.
• Build lasting relationships with customers that drive repeat business and long-term growth.
• Get hands-on sales training and mentorship so you can grow into a leadership role.

What We’re Looking For

• Degree in Engineering, Business, Sales—or relevant experience that shows you’ve got what it takes.
• 1–3 years of customer service, technical, or sales experience.
• Strong people skills—you can talk to anyone and build relationships quickly.
• A go-getter attitude with a “whatever it takes” approach to learning and succeeding.
• Organized, adaptable, and ready to grow your career in sales.

Why MUM?

• A clear path to becoming a Sales Manager.
• Mentorship from experienced sales leaders who want to see you succeed.
• A competitive pay and benefits package.
• A fast-paced, team-driven culture where your effort gets noticed.