Sales Representative - Lift Truck

The Lift Truck Sales Representative is responsible for maximizing the sale of new and used equipment as well as short- and long-term rentals to customers and prospective customers in an assigned territory. Individual sales objectives must be met while working with customers to manage their equipment to maintain the lowest possible cost per hour. The ability to communicate the value of purchasing premium equipment in a price sensitive market is necessary. The Sales Representative will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner. A valid driver’s license is a requirement for this position.

Essential Responsibilities & Expectations

• Maximize new and used equipment sales
• Maximize short- and long-term rental agreements in assigned territory
• Promote parts and service sales in assigned territory
• Promote Customer Support Agreements and maintenance programs
• Maintain accurate customer data records
• Assist in collection of past due invoices
• Monitor and report product performance and competitive activity
• Provide liaison support between customer, TTCO, and our vendors
• Establish and maintain personal working relationships with customers
• Negotiate mutually agreeable settlements on customer complaints
• Other duties as assigned by Supervisor

Qualifications Education

• High School Diploma or equivalent required
• College degree preferred

Experience

• Previous sales and a working knowledge of the material handling industry is preferred.
• Experience using personal computers and basic typing skills are required.
• Candidates must possess the ability to quickly acquire the following required Skills and Competencies.

Skills & Competencies

• Advanced Selling Skills
• Relationship Building Skills
• Problem Resolution Skills
• Basic Mechanical and Parts Identification Skills
• Excellent Written Communication Skills
• Basic Computing Skills including Microsoft Office and Excel

Job Training

• New Product Introduction and Machine Sales
• Area Specific Parts and Service Training
• TTCO and Supplier Computer Programs
• OSHA Required Training
• Compliance Training

Safety Summary Working Conditions

• Work is normally performed in a customer or company warehouse, worksite, shop, or office environment.
• Limited exposure to physical risk and some exposure to all weather conditions is associated with this position.
• Driving for extended periods of time and standing on hard surfaces for extended periods of time is often required.

Physical Requirements

• Speaking
• Listening
• Writing
• Typing
• Climbing on or under equipment
• Reaching
• Kneeling
• Grasping
• Stooping
• Lifting items up to 75 lbs.

Job Hazards

• Travel related hazards
• Weather related hazards
• Slips, trips and falls
• Stress and fatigue
• Prolonged sitting
• Being around moving equipment
• Being around working service departments

Thompson Tractor is an Equal Opportunity Employer including Veterans and Individuals with Disabilities. Experience Required

• Experience using personal computers and basic typing skills are required.

Education

Required

• High School or Equivalent or better

Preferred

• Bachelors or better

Skills Required

• Problem Solving
• Written Communication
• Parts Identification
• Verbal Communication
• Selling
• Relationship Building
• Negotiation
• Listening
• Mechanical
• Microsoft Office
• Computer
• Customer Service

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.