Sales Representative | Project Development Advisor

About this role

Custom Built Design & Remodeling is an award winning design build firm with more than twenty years behind us. We have been named HBA of Michigan Remodeler of the Year, ranked on the Inc. 5000, named to the Remodeling Big 50, and we back every project with a Lifetime Workmanship Guarantee. Our Boyne City office brings that same standard to northern Michigan.

Internally we call this role a Project Development Advisor, and the name is deliberate. Every project we build starts with a conversation, and you are the person who leads it. You are the first person a homeowner talks to about the kitchen they have hated for nine years, the addition their growing family needs, or the lakefront place they want to open up to the water. Your job is to listen closely, understand what they are really after, and help them see what their home could become.

This is a field based, relationship driven sales role covering our full range of work: kitchens, bathrooms, basements, sunrooms, home additions, decks, and outdoor living. You own the client relationship from first conversation through the completed project and beyond. You coordinate all the details through the discovery, design and production phases. Your pipeline comes from two places: leads the company generates and hands you, and leads you build yourself through networking, referrals, and community involvement. You will also help grow the brand by appearing in videos and working with our marketing team on content that answers the questions homeowners actually ask.

You do not need a construction or design background. We need an exceptional salesperson, and we will teach you our process, our products, and how we build.

You do need a genuine passion for the home. This one is not negotiable. In front of every client you are the designer and the builder. You are the one standing in their kitchen helping them picture the wall coming down. That takes someone who genuinely loves homes and how people live in them, not someone who is simply good at closing.

We are looking for the person who reorganizes a room in their head while sitting in it. Who has renovated something. Who saves photos of kitchens, walks through open houses for fun, or cannot stop noticing how a space flows. If that is you, and you can sell, we should talk regardless of what industry you are in today.

What this role is not: there are no pressure scripts, no one night only pricing, and no overselling. Our reputation took twenty years to build and it is the reason your calls get returned.

What you will do

• Work company generated leads promptly and professionally, and build your own pipeline through networking, referrals, past clients, and community involvement
• Conduct in home consultations, uncovering scope, priorities, budget reality, and timeline
• Help homeowners picture what is possible, and give an honest answer about what is not
• Educate clients on our design build process so they know exactly what happens and when
• Build and present clear proposals with transparent, upfront pricing
• Handle objections, negotiate, and close
• Partner with our design and production teams so every handoff is clean: coordinate the details so we underpromise and over deliver
• Represent Custom Built at community events, industry groups, and local networking
• Contribute to marketing by appearing in videos and assisting the marketing team with content
• Track your pipeline in HubSpot, prepare daily sales plans, and hit clearly defined activity and revenue targets

What we are looking for

Required

• Two or more years of sales experience with a track record of hitting or beating targets. The industry matters far less than the results.
• Experience in a consultative sale where you owned the relationship
• A real, demonstrable passion for homes, design, and renovation
• Comfortable talking about five and six figure investments without flinching
• Clear, professional communication in person and in writing
• Comfortable on camera and willing to put your face on videos
• Genuine ownership of your own pipeline without someone chasing you
• Curiosity and the discipline to learn a technical product quickly
• High school diploma or equivalent
• Valid driver's license with a good driving record

Helpful but not required

• Remodeling, construction, design, home services, or real estate experience
• Ability to read plans or speak credibly about scope and feasibility
• An existing network in Greater Lansing
• CRM experience, ideally HubSpot
• Content creation experience of any kind, including social media, video, or writing

Physical requirements

• Able to move through active job sites, basements, attics, and crawl spaces safely
• Able to carry sample cases and lift up to fifty pounds occasionally
• Able to travel locally to job sites, appointments, and meetings

Compensation and benefits

Total on target earnings of $100,000 to $180,000+ per year. This is a commission based role with bi-weekly draws that create a steady, predictable paycheck between closings, plus additional earning opportunity on self generated referrals.

During your initial training period (90 days) you receive a salary and can begin earning commission right away.

Benefits include:

• Health insurance with a significant employer contribution
• Dental and vision coverage
• Health savings account
• Life insurance for you and your dependents
• Company paid short term and long term disability
• Retirement plan with company match
• Flexible, self managed paid time off
• Mileage reimbursement
• Paid training

Schedule and location

This is an in person role based out of our office at 437 Boyne Ave, Suite 2, Boyne City, MI 49712.

Your week is split between the Boyne City office, client homes, and networking in the community. You have real autonomy over how you structure your days, and in exchange you need to be available when homeowners are, which generally means some evenings and occasional Saturdays.

Our hiring process

We move quickly and we tell you where you stand at every step.

• Applications close Friday, October 30
• Screening calls: Happen weekly as applications are submitted
• Short video submission, due Tuesday, November 3. Shortlisted candidates will be asked to record a one to three minute video walking us through their background and why they believe this role would be a great fit. No production value required, a phone camera is preferred. We want to hear how you think and how you connect.
• Initial interview with our sales leadership, November 5, 6, or 9
• Final interview, Wednesday, November 11
• Offer, Monday, November 16, with a target start date of November 30 or December 7

How to apply

Submit your resume along with a brief note of interest covering two things: the best sale you have ever made and why it stuck with you, and a space or home that you love and what makes it work. Local candidates are strongly preferred.

Custom Built Design & Remodeling is an equal opportunity employer. All employment is at will, and this role may evolve as business needs change.

Pay: $100,000.00 - $180,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person