Sales Representative – Pharmaceutical Machinery

PT Melchers Melindo Indonesia is looking for a proactive and technically minded Sales Representative to join our Pharmaceutical Division.

The successful candidate will be responsible for developing business opportunities, managing customer relationships, and representing international machinery principals in the pharmaceutical manufacturing industry.

Key Responsibilities

• Develop new business opportunities and maintain strong relationships with existing customers within pharmaceutical manufacturing industry.
• Conduct regular customer visits to identify production requirements, upcoming investments, and potential projects.
• Manage assigned customers and projects throughout the full sales cycle, from initial inquiry and quotation to PO, delivery, installation/commissioning, and commercial completion.
• Prepare quotations, commercial proposals, presentations, sales forecasts, and other required documentation.
• Understand customer requirements and recommend suitable machinery, equipment, and technical solutions.
• Conduct product and technical presentations to Procurement, Engineering, Production Managers, Plant Managers/Directors, and other relevant stakeholders.
• Coordinate closely with international principals regarding technical specifications, quotations, project requirements, delivery schedules, and commercial matters.
• Work closely with internal teams, including administration, logistics, finance, and technical service, to ensure projects and customer commitments are properly managed.
• Maintain consistent and timely follow-up on inquiries, quotations, ongoing projects, deliveries, and other outstanding matters.
• Maintain accurate, factual, and timely sales and project reporting, including regular updates in CRM and internal reporting tools.
• Proactively identify potential commercial, technical, delivery, or customer-related issues.
• Handle customer inquiries, requests, and complaints professionally and responsively.
• Achieve agreed sales targets and maintain a healthy sales pipeline.
• Monitor market developments, competitor activities, and potential opportunities.
• Participate in exhibitions, customer meetings, product training, and other business development activities.
• Travel to customer factories and project locations across Indonesia as required.

Qualifications

• Maximum 35 years old, Male or Female are welcome to apply.
• Minimum Bachelor's Degree (S1), preferably in Mechanical Engineering, Electrical Engineering, Chemical Engineering, Pharmacy, Biotechnology, Industrial Engineering, or another relevant technical field.
• Minimum 3 years of B2B sales experience, preferably involving industrial machinery, pharmaceutical/F&B equipment, laboratory equipment, or other technical products.
• Outstanding fresh graduates with strong communication skills, technical aptitude, and relevant academic backgrounds are welcome to apply.
• Basic understanding of pharmaceutical manufacturing processes and industry regulations such as GMP/CPOB is a strong advantage.
• Able to understand technical specifications and/or read basic technical drawings related to industrial machinery.
• Strong presentation skills with the ability to explain technical products and solutions to both technical and managerial audiences.
• Proficient in Microsoft Office; experience with CRM or other sales reporting tools is an advantage.
• Excellent spoken and written English is mandatory, as this position requires regular communication with international principals.
• Willing to travel for customer visits, factory meetings, exhibitions, training, and business trips.

Personal Competencies

• Strong sense of ownership and accountability
• High integrity, reliability, and attention to detail
• Disciplined and consistent in follow-up
• Proactive in identifying problems and escalating issues when necessary
• Target-oriented, resilient, persistent, and self-driven
• Strong communication, negotiation, and relationship-building skills
• Well-organized and able to manage multiple customers and projects simultaneously
• Able to work independently with minimal supervision while maintaining strong internal teamwork
• Existing professional network within the pharmaceutical or manufacturing industry is an advantage