VI Granite & Quartz Countertops
Sales Representative/Customer Service
14 days ago
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Important information
Contract type:
Permanent
Location:
Nanaimo, BC, Canada
Work mode:
Onsite
Published on:
13 October 2026
What they need
As a customer service/sales representative you will get to work one on one with customers as they select an important design element in their home. Something they will use and enjoy every day – a luxurious product with endless options: their stone countertops. Apply with us today to have the opportunity to work not just in an exciting, busy, industry, but to work in a positive, energetic and happy workplace.
You will get a chance to develop your skills, be involved in decision making, and work in a collaborative environment.
Location:
Work in the recently developed Boxwood area in our newly constructed showroom/building
Duties and Responsibilities:
Assist customers in selecting their design choices
Educate customers on different product lines
Attract and maintain customers through exceptional customer service, with correspondence via phone, email, and in person.
Complete estimates based on construction drawings or other detailed drawings
Issue accurate sales orders and review fine details with customers
Prepare files for templates, manufacturing, and installations
Issue invoices
Maintain showroom displays, order samples and literature as needed, contribute to the management of inventory
Assist in other general administrative duties
Desired Skills & Experience:
Minimum 2 years in customer service or sales role
Knowledge or background in related or similar industry is an asset (but willing to train for the right candidate)
Have a strong attention to detail
Microsoft Excel Experience required (or willingness to learn prior to start of position)
Be able to lift 35+ lbs
Superior organization skills and ability to multitask in a fast-paced environment
Ability to work alongside collaboratively with our awesome team members
Be self-directed
Reliable transportation to and from work
First Aid – Level 1 (or willingness to obtain within first 3 months of employment)
Job Type:
Full Time, Permanent
Wage: based on experience.
Additional Pay: Opportunity for Bonus pay
Benefits
Our hiring process:
Find this awesome job ad
Read the ad
If it sparks your interest, email us!
Have a great chat to learn more about the job posting and to tell us more about yourself
You come and meet the team and verify all the important details
Hopefully be selected as the next greatest addition to the team
Tell your friends and family how amazing your new job is!
Advice:
Don’t ignore this opportunity! There is very little turnover at our company, and job opportunities like this don’t come often!
Job Types: Full-time, Permanent
Pay: $22.00-$28.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
Application question(s):
- What makes you most interested in this job opportunity?
Work Location: In person
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