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Sales Representative/Customer Service

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Onsite

Sales Representative/Customer Service

VI Granite & Quartz Countertops

Sales Representative/Customer Service

14 days ago

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Important information


Contract type:

Permanent

Location:

Nanaimo, BC, Canada

Work mode:

Onsite

Published on:

13 October 2026

What they need


As a customer service/sales representative you will get to work one on one with customers as they select an important design element in their home. Something they will use and enjoy every day – a luxurious product with endless options: their stone countertops. Apply with us today to have the opportunity to work not just in an exciting, busy, industry, but to work in a positive, energetic and happy workplace.

You will get a chance to develop your skills, be involved in decision making, and work in a collaborative environment.

Location:

Work in the recently developed Boxwood area in our newly constructed showroom/building

Duties and Responsibilities:

Assist customers in selecting their design choices

Educate customers on different product lines

Attract and maintain customers through exceptional customer service, with correspondence via phone, email, and in person.

Complete estimates based on construction drawings or other detailed drawings

Issue accurate sales orders and review fine details with customers

Prepare files for templates, manufacturing, and installations

Issue invoices

Maintain showroom displays, order samples and literature as needed, contribute to the management of inventory

Assist in other general administrative duties

Desired Skills & Experience:

Minimum 2 years in customer service or sales role

Knowledge or background in related or similar industry is an asset (but willing to train for the right candidate)

Have a strong attention to detail

Microsoft Excel Experience required (or willingness to learn prior to start of position)

Be able to lift 35+ lbs

Superior organization skills and ability to multitask in a fast-paced environment

Ability to work alongside collaboratively with our awesome team members

Be self-directed

Reliable transportation to and from work

First Aid – Level 1 (or willingness to obtain within first 3 months of employment)

Job Type:

Full Time, Permanent

Wage: based on experience.

Additional Pay: Opportunity for Bonus pay

Benefits

Our hiring process:

  1. Find this awesome job ad

  2. Read the ad

  3. If it sparks your interest, email us!

  4. Have a great chat to learn more about the job posting and to tell us more about yourself

  5. You come and meet the team and verify all the important details

  6. Hopefully be selected as the next greatest addition to the team

  7. Tell your friends and family how amazing your new job is!

Advice:

Don’t ignore this opportunity! There is very little turnover at our company, and job opportunities like this don’t come often!

Job Types: Full-time, Permanent

Pay: $22.00-$28.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance

Application question(s):

  • What makes you most interested in this job opportunity?

Work Location: In person

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