Sales Staff (Nuvali)

Sales Staff is responsible in delivering excellent customer service, driving sales, and supporting the daily operations of a retail store. They are often the first point of contact for customers and are crucial to creating a positive shopping experience.

1. Provide excellent customer service in assigned Store

• Greet every customer with genuine warmth and enthusiasm—the kind that makes them feel right at home.
• Listen actively to understand their needs, preferences, and style, then match them with the perfect product.
• Share your knowledge about product features, fit, and style so customers feel confident and excited about their purchase.
• Go the extra mile—offer alternative suggestions, check stock in the back, or recommend styling tips to complete their look.
• Handle concerns or questions with patience, positivity, and professionalism.

2. Effective Store Maintenance and Visual Upkeep of Store

• Keep displays eye-catching, trend-forward, and aligned with seasonal themes and promotions.
• Make sure every sneaker, sandal, and slide is placed with intention—because presentation matters.
• Work with the team to execute floor set changes that keep the store feeling fresh.

3. Operations Standards and Teamwork

• Accurately receive, check, and record incoming merchandise to match purchase orders.
• Organize and maintain stockrooms for quick and efficient access.
• Monitor stock levels to avoid overstock or shortages.
• Replenish and rotate products regularly to ensure fresh presentation and availability.
• Assist with inventory counts, loss prevention measures, and reporting discrepancies promptly.
• Handle merchandise with care to maintain quality and presentation standards.

Preferably with footwear and apparel retail experience